Administration Skills Training
Administration Skills Training
🗂️ Behind Every Great Business is an Even Greater Administrator
Administration plays a crucial role in any business’s success. Investing in Administration skills training is an invaluable asset that can equip potential job seekers with the necessary knowledge and abilities to succeed within administrative roles. Professional Admin Skills training will provide you with the essential tools needed to thrive when working within busy corporate offices, ultimately setting yourself up for long-term professional growth.
Professional Administration Skills Training
Develop confidence, capability, and the calm professionalism your workplace needs.
Walk into any successful organisation and you’ll find one common thread: well-organised, capable administrators keeping things on track behind the scenes. They’re the unsung heroes who manage the details others overlook—from schedules and systems to documents, communication, and coordination.
But great administrators aren’t born—they’re built. And that’s exactly what our Professional Administration Skills Training is designed to do.
This practical course gives new and existing team members the skills, techniques, and confidence to thrive in busy office environments. Whether supporting executives, handling front desk duties, or juggling competing priorities behind the scenes, participants leave equipped to step into their roles with real value and assurance.
🧠 Practical Training That Reflects the Modern Workplace
Today’s administrative roles go far beyond answering phones or sorting paperwork. Professionals are expected to be tech-savvy, solution-focused, and ready to adapt at a moment’s notice. Our professional Administration Skills Training Session is custom designed to meet the needs of your team. We have a comprehensive range of material available, and can tailor content from preselected modules or design completely new ones in accordance with your goals and timeline. Whether you’re an Admin Assistant searching for advancement opportunities or another role holder looking to improve their administrative skillset – this training program will help propel them into success!
Professionals across the globe understand how important administrative skills are in setting employees up for success. Our comprehensive training session is intended to provide businesses with tools and knowledge that can help their team reach peak performance levels – whether it be communication, office activities or something else entirely!
This course blends real-world skills with the professional habits that make the difference between ‘getting by’ and truly thriving. Participants will learn how to:
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Organise schedules and calendars with accuracy and clarity
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Communicate professionally by email, phone, and in person
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Navigate common office software with ease and confidence
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Handle pressure without sacrificing quality
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Prioritise competing demands and manage time effectively
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Support colleagues, managers, and clients with a calm, capable presence
We focus on real scenarios, interactive learning, and simple strategies that can be applied immediately—no fluff, no jargon.
🌱 Set Up for Success—From Day One
Whether someone is starting their first admin role or returning to the workforce after a break, the transition can feel overwhelming. Our training creates a smooth, supportive path into professional environments.
Participants will build confidence in:
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Using common systems and digital tools
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Maintaining a tidy, efficient workspace
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Managing multiple responsibilities
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Handling confidential information respectfully
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Representing their team with professionalism
It’s about much more than technical knowledge—it’s about building the kind of confidence that supports growth and opportunity.
🤝 For Teams, Leaders, and Career-Seekers
New employees can thrive in their positions with our comprehensive training program. They will be exposed to the latest technology and learn best practices for ergonomics, communication and performance management. Furthermore, key workshops focus on honing interpersonal skills like team building, time management and more. And of course, a basic understanding of computers as well as common office applications is necessary before they start! Our goal is simple: empower new personnel so that they have all tools needed to excel in corporate administration roles!
Leadership training is essential to helping executive management individuals succeed in their roles. Our session focuses on equipping leaders with the skills they need, such as planning and organising tasks while motivating team members around a common goal. Through this course, we can help you unleash your inner leader!
This training is ideal for:
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New staff in administrative or support roles
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Receptionists, personal assistants, or office juniors
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Anyone moving from retail or hospitality into corporate admin
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Returning parents or career changers seeking refreshed skills
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Teams needing to sharpen their internal organisation
Whether you’re supporting a busy office, an executive team, or a customer-facing department, strong administration is the glue that holds everything together.
🛠️ Custom Content for Your Organisation
We offer more than a standardised programme. Every training session can be tailored to match your team’s roles, industry, or internal systems. Want to focus more on client communication? Need to address diary management or document control? No problem.
With an extensive library of materials and a team of experienced facilitators, we’ll build the session that fits you best.
📍 Delivered Nationwide
Our training is available across Australia, both in person and online. You’ll find us in: Brisbane, Canberra, Melbourne Sydney Parramatta Gold Coast Adelaide Darwin Perth and more.
Whether you need a private group session or a tailored workshop for a small team, we’ll come to you—or connect virtually.
📞 Ready to Build a Stronger Admin Team?
Let’s talk about how we can help you or your organisation create reliable, confident administrators who bring consistency and calm to every workday.
Our experienced team of editors can work with you to customise materials that align perfectly with the specific objectives and goals for your organisation. We have an extensive library full of training resources are available, but if we do not quite meet all your requirements, please get in touch – our talented staff will be happy to create something just right!
Get a better look at our session’s offerings through requesting a sample, or contact us and we’ll provide you with professional assistance.
Administration Skills Training Outline
Course Overview
This workshop serves as a platform for students to connect and discover each others goals. The event creates an atmosphere that ignites ambitions making it the perfect starting point to unlock ones potential.
Topics covered in this course
The Administrator as an Integral Part of the Support Team
Join with us in this session for an energising and empowering experience! Participants will gain tools to unleash their potential within the team. They will also develop an image. Participants will also learn how to contribute effectively as an exemplary teammate understanding individual styles fostering strong morale and enthusiasm and driving collaborative success.
The Essential Abilities of Modern Administrators
In todays changing office environments modern administrators must adopt an approach to navigate their roles successfully. This session helps participants with the tools and know how to handle challenges in dynamic workplaces and excel as administrators.
Verbal Communication
Delve into the complexity of miscommunication. During this session will be discovering the reason ,why it occurs and how to combat its effects. Participants will learn communication strategies that foster connections, among employees leading to better outcomes despite any barriers that may arise. By participating in this training program you will enhance your administration skills while creating a network of minded individuals.
Enhance your written communication skills
Get ready to boost your email proficiency! This session offers insights into crafting professional emails that are bound to grab attention. Participants will discover techniques, for delivering engaging written messages.
Mastering telephone etiquette
In this session learners will gain knowledge about the art of handling phone conversations with utmost courtesy and professionalism. Participants will be able to explore strategies for ensuring professional communication during phone calls.
Optimize your time management
Participants will dig into methods for maximising their time and achieving success. Learners will know how to effectively monitor progress and accomplish all your goals!
Boosting memory retention techniques
Participants will be able to discover the secrets of enhancing memory power and sharpening abilities in this session. They will also discover techniques that aid in easier recall of information.
Wrap Up Workshop
Complete the course with a Q&A session, where you can ask questions and develop an action plan, for your future endeavours.
Learning Outcomes
- Manage time more effectively
- Improve verbal communication skills
- Be knowledgeable of the techniques needed for memory training
- Be equipped with the needed abilities for administration
- Learn how t have effective written communication skills
Customised Training Session For Teams (Included No Charge)
Find the perfect training solution for your staff! Our customised sessions will provide a unique experience tailored to their individual needs and abilities, ensuring everyone is engaged throughout. With our help designing an interactive workbook that connects easily with every team member, you won’t need as many repeat training – each one promises more powerful results that last. Get in touch today to learn about what we can offer!
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Get your business up and running quickly with our unique Content Creation and Workbook service! Our experts will construct courseware tailored to meet the exact objectives of your training needs. Let us do all the work — from researching, developing, styling – while you retain total rights over material that can be reused time and again. So get started today on creating a package like no other! Contact us now for more details.
Instructor Led 1 on 1 Workshop
Choose your course and book in with one of our expert trainers. 4-6 hrs on a date specific to you. No need to wait for a date. Conducted online with Zoom. Duration 4-6hrs
1 Hour Instructor Led Session
Meet with one of our expert trainers and discuss any module, course or workplace skill. Great to upskill and for downtime at work. Conducted online with Zoom. Duration 1 hr.
Self Directed Online Course
These courses are prerecorded with multiple activities, assessments and learning videos. Can be completed at your own pace.
What's Included?
- Reference Material
- Recording For 1 on 1 Available
- Professional Trainers
- Certificate Option Available
- Post Course Email Support
Classroom Booking 1 Hr
Book in a 1hr session with one of our trainers
$110.00 AUD (per session)
Book Now