Define Lean and its key terms

Before we can go in depth about Lean Process Improvement, participants must first learn the definition of Lean and its terms. In the beginning of this session our professional trainers will provide all the terms and necessary information about Lean.

Describe the Toyota Production System and the TPS house

Here we will discuss more about the history of Lean, the Lean philosophy, and how Lean Process Improvement has helped Toyota become a juggernaut of a company in its industry.

Describe the five critical improvement concepts

In this part of the session our trainers will help participants to better understand the five critical concepts for Lean Process Improvement.

Use the Kano model to understand, describe, analyze, and improve value

Here we will discuss what value is from the perspective of the Kano Model. We will also discuss customer expectations and categorize them to basic, performance characteristics or value added aspects.

Identify and reduce various types of waste

Reducing waste through improving key processes and identifying what areas may need improvement is important for any business to be able to succeed. Here we will deliver an informative session and add a new skill set in this area for participants.

Create a plan for a more environmentally Lean organisation

Here we will assist participants in creating a plan for their organization. We will also assist them in putting the skills that have learned thus far into action for the benefit of their organisation.

Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes

Here participants will learn how to evaluate the Lean changes that have been implemented in a company in order to be able to determine if the changes have had the desired effects.

Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba

Here our trainers will help participants go through all the different frameworks needed in order to fulfill Lean Process Improvement.

Prepare for and complete a basic 5-S

5-S stands for Seiri, Seiketsu, Seiso, Seiton, Shitsuke. These five principles and their importance in maintaining an effective workplace will be discussed here.

Describe the key elements of Kaizen events, particularly a Kaizen blitz

Here our participants will be able to engage in a small discussion to better understand the key elements of Kaizen events.

Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps

There are many complex frameworks and elements when it comes to gathering, analyzing, and interpreting data. Here we will equip participants with the right tools in order to be able to gather, analyze, and interpret data more effectively in the workplace.

Go back to their organization with a plan to begin incorporating Lean into their corporate culture

Here we will provide the necessary tools that the participants can use to be able to go back to their organization and provide a Lean Process Improvement system within the workplace.