Protocol and Etiquette Training
Protocol and Etiquette Training
Australia Wide: Including Sydney, Brisbane, Adelaide, Melbourne, Perth, Canberra, Parramatta, Geelong, Gold Coast.
To ensure that the office environment remains positive and productive, it’s essential for all members of your team to be knowledgeable about workplace protocols and etiquette. By taking this training course, you can provide employees with a comprehensive understanding of how they should conduct themselves in day-to-day operations – preventing miscommunications and potential conflicts due to lack of compliance with both protocol and etiquette. Make sure everyone on board is well educated when it comes to these fundamental work principles!
Good communication and positive interaction among teams is essential to the successful running of any business. The goal of a clear set protocols and etiquette, enforced kindly in an understanding manner, is not only beneficial for team members but can make all the difference when it comes to avoiding confusion or misunderstandings. Taking part in this training course equips staff with these key skills needed for engaging in meaningful conversations while actively upholding company values within their interactions – ensuring effective outcomes along every step! Our training courses equip individuals with essential knowledge regarding company regulations and policies. Furthermore, our services provide insights into expected behaviours to help you stay compliant. For details on how we can assist your organisation’s development needs, please reach out – it’ll be worth the call!
Protocol and Etiquette Training Outline
Course Overview
Get ready to explore the possibilities of this workshop as we come together for discussions, about our individual learning goals. We’ll also introduce ourselves. Get familiar with what we have in store during our time
Topics covered in this course
Definitions Of Etiquette And Protocol
Participants will uncover the significance of etiquette and protocol in a setting. They will gain insights into how these valuable tools can be used to enhance communication effectiveness and promote a culture of respect towards customers, co-workers and partners.
Guest Relations
In this session participants will learn tips and techniques for fostering connections with guests. From mastering the art of introductions to delivering a handshake – you’ll be prepared for encounters every single time!
The Ideal Host
Through this session participants will grasp the elements required to become a host and handle various types of guests with ease. They will walk away with advice, on how to entertain their attendees in a stylish manner!
Managing Events and Behaviour
Participants will discover the principles of etiquette during business lunches and dinners. They’ll learn how to make an impression by avoiding mistakes during formal dining occasions.
Proper Communication Etiquette
During this session participants will. Develop the skills to excel in various communication scenarios. This includes perfecting phone conversations mastering meetings and becoming proficient, in email communication.
Handling The Media
In this session participants will gain knowledge on how to navigate interactions with the media and confidently handle information.
Workshop Wrap-Up
At the end of the course learners will have an understanding of the material covered. Will have the opportunity to ask any remaining questions. They can then apply this knowledge while creating action plans that will pave their way, towards success!
Learning Outcomes
- Behave correctly in both business and social situations.
- Interact effectively with different types of guests.
- Play the role of the ideal host at various functions.
- Organise and manage events such as business luncheons and formal dinners.
- Meet and greet important guests, clients and customers in a proper manner.
- Deal successfully with the media.
Customised Training Session For Teams (Included No Charge)
Unlock the full potential of your training needs with our customised approach. Choose from a wide range of courses, designed to target both industry-specific and general skills that lead to enhanced employee performance – all without breaking the budget! Follow up by adding extra content like altered activities or certificates; even personalising delivery style and workbook colors. Get in touch today to find out more about this unique offer!
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Paramount’s content creation offers a highly personalised experience, centered around your needs. Create the perfect training solution for your team by specifying difficulty level and comprehensiveness – including company statistics to provide employees with greater context. Our design-driven approach allows us to add case studies, Australian data sources and function as an extension of your organisation’s objectives; alternatively we can develop courses based on theoretical specifications alone. Contact us today for pricing details or discuss creating bespoke workbooks that meet all of your requirements!
Instructor Led 1 on 1 Workshop
Our expert trainers are ready to help you succeed and reach your goals! Whether it’s through one of our courses or a tailor-made program, book in with us today for an efficient session spanning 4 – 6 hours. Seize the opportunity without delay – all sessions are conducted online via Zoom at a date that fits your schedule.
1 Hour Instructor Led Session
Take advantage of this amazing opportunity to develop professionally! Our expert trainers are ready and eager to help you delve into the world of skills-development, providing guidance through any module or course offered. Connect with us online via Zoom in just one hour – an efficient way to ensure personal growth during work hours at your convenience.
What's Included?
- Reference Material
- Recording For 1 on 1 Available
- Professional Trainers
- Certificate Option Available
- Post Course Email Support
Classroom Booking 1 Hr
Book in a 1hr session with one of our trainers
$110.00 AUD (per session)
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