Employee Onboarding Training

Available anywhere in Australia including Melbourne, Geelong, Parramatta, Perth, Sydney, Adelaide, Canberra and Brisbane.

The newly hired employee always has to figure out how to get adjusted to the workplace he or she is a part of now. Part of that adjustment process is how the company itself introduces the newly hired employees into the culture and processes of the business. This is how the employees are educated on the necessary knowledge, skills, and behaviours that will make them effective, and productive team members. This extremely important formation can be the difference between keeping a good employee, and being able to tell which ones are not quite as receptive. This training course is therefore set to train your team members to be effective at getting newly hired employees on board with your company and its agendas.

The key to a successful employee onboarding experience is to do the mechanical aspect of educating the new hires about what they are getting into, while also doing the more abstract aspects of socialising with them outside of work and portraying the company as a familiar place they can dedicate their life to, as so much more than a workplace. It is clearly proven that successful employee onboarding executions bring much higher chances of loyalty, and much lower chances of employee turnover. Every company would do well to remember that their most valuable resource is never their product, but their employees, and keeping them well educated, familiar, and welcome is always in the company’s best interests. These methods will train your team members to prepare the new hire’s workspace, tour them through the office and its culture, and socialise with them outside of work.

This training course is essential to increasing company loyalty among your employees, and making it much more attractive to join your team. This pairs well with sessions about human resources, socialisation, and company expectations. If you wish to know about our other training courses and services, please contact us. We’re helping teams and companies become their very best selves, and your team could be next. Book in now!

Employee Onboarding Training Outline

Lesson One

Getting Started

  • Icebreaker
  • Housekeeping Items
  • Workshop Objectives

Lesson Two


  • What is Onboarding?
  • The Significance of Onboarding
  • Making Workers Feel Welcome
  • First Day Checklist
  • Case Study
  • Review Questions

Lesson Three

Goal of Onboarding

  • Start-Up Price
  • Stress
  • Employee Turnover
  • Realistic Expectations
  • Case Study
  • Review Questions

Lesson Four

Onboarding Preparation

  • Professionalism
  • Clarity
  • Designating a Mentor
  • Training
  • Case Study
  • Review Questions

Lesson Five

Onboarding Checklist

  • Pre-Arrival
  • Arrival
  • First Week
  • First Month
  • Case Study
  • Review Questions

Lesson Six

Creating an Engaging Program

  • Getting off on the Right Track
  • Role of Human Resources
  • Role of Managers
  • Attributes
  • Case Study
  • Review Questions

Lesson Seven

Following Up with New Employees

  • First Check In
  • Following Up
  • Setting Schedules
  • Mentor’s Responsibility
  • Case Study
  • Review Questions

Lesson Eight

Setting Expectations

  • Defining Requirements
  • Identifying Opportunities for Improvement and Development
  • Placing Verbal Expectations
  • Putting it in Writing
  • Case Study
  • Review Questions

Lesson Nine

Resiliency and Flexibility

  • What is Resiliency?
  • Why is it Important?
  • 5 Steps
  • What is Flexibility?
  • Why is it Important?
  • 5 Measures
  • Case Study
  • Review Questions

Lesson Ten

Assigning Work

  • General Principles
  • The Dictatorial Approach
  • The Apple Picking Approach
  • The Collaborative Approach
  • Case Study
  • Review Questions

Lesson Eleven

Providing Feedback

  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • Case Study
  • Review Questions

Lesson Twelve

Wrapping Up

  • Words From the Wise
  • Lessons Learned
  • Completion Of Action Plans and Evaluations
Additional Modules and Sample Sections

Prepare the Workspace

The very first thing any good employee onboarding procedure has to do is make sure that the environment the newly hired employees will enter is well prepared, and welcoming. It is highly recommended to have the employees’ desks prepared with all the necessary tools and equipment they will need to properly execute their company function. Further, telling them what tools they’ll have, how to use them specifically for the company, and how to get more if they need it is a good step towards showing the new hires that they are well provided for, while giving a quick tutorial on the various tools they’ll have to work with. This is the first, most basic mechanic to employee onboarding: introducing them to their new work environment. However, that is just for the physical workspace. There is still the cyber workspace to consider; the company’s onboarding team should help the newly hired employees set up the appropriate accounts, email groups, and train them in the office’s basic email etiquette. For example, if Craig is a new hire, the company’s team should introduce him to his new workstation, and set up all the necessary paperwork and accounts for him to begin.

Tour Them Through the Zoo

We don’t mean the literal zoo. This means to tour them through the rest of the office and help them discover the various cultures, the multiple office flora and fauna that they’ll encounter as part of their stay with the company. Tour them to see the printing area, the café, and the workrooms. Introduce them to the various people who work for the company, and get them acquainted with basic need-to-know bits of information about them so they can get on board with the rest of the company’s team that much easier. Other things they need to know include their working hours, how they can get into or out of the office, the company’s dress code; essentially, everything they need to know to establish your expectations of them and their workflow in your company. The company’s HR department typically covers this information. An example of a good tour through the office involves familiarisation with the geographical details of the office’s area, introduction to the administration and immediate teammates in the company, and establishing the necessary expectations for the behaviour of the newly hired employees for the company. Their tour through the office zoo should be educational, engaging, and made of all the essential bits and bobs they need to make your company proud.

Do Lunch

Socialisation while sharing a meal is always an important thing to be able to do, no matter which company you work for. However, the socialisation should never be about work during that time. Meal time is one of the few hours in a working day where a person, especially the new hire, can stop working for a while, take a break, relax, and recreate before getting back to it. It is imperative for the onboarding team to invite the new guys and girls to have lunch in the lunchroom with their teammates. There isn’t much that builds camaraderie, good social skills, and office networks better than a good meal shared together. Keep the conversations themed on getting to know each other, and make sure you get that information about your new hires. The point of eating together, even if it can sound unprofessional, is precisely that; everyone needs some time to stop being professional, and just be people talking and sharing a meal together. It helps encourage a healthy work and life balance, while showing the new hires that the ship they’re boarding is full of human people, just like them, not demanding robots that will set you on fire if you don’t meet the work quota.

Customised Training Session For Teams (Included No Charge)

Customise the substance of your training manual anytime you wish with our content customisation service. Here, we will be the helping hand that will adjust your content to suit your desired workbook style, delivery style, activity choices and even certificate colour. You will also be pleased to know this: all modifications will be done at no additional expense. This is all to help you and your team become first among various other competition. We even supply you sample content to view to show you how we can develop the training. Call us today to have one of our sessions customised.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Creating your content is practically all about the need to increase effectiveness within your company and its total desire for quality. Various companies have done so, and we’re confident you can do the same. Here, you can ask us to add anything to your new training manual including company logo, colour and research materials such as case studies, company data and other external statistics. We can even add bilingual training courses for whichever language your team needs. You get to own the courseware and we develop it for you. Its that easy. Contact us for more details on how we can create a unique training session for you.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

Fun and interactive training from the comfort of your own home. Sounds crazy right?.. Not with our online assisted sessions it isn’t! These sessions are conducted online through a video feed software where our trainer can assist you in a 1 on 1 setting on the course of your choosing. Contact us for more information or to book in your session!

Get Information or Quotation For Your Team

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