Diversity and Discrimination in the Workplace Training

All communities, societies, civilisations and businesses understand the importance of being inclusive. From a purely economic perspective, businesses benefit from diversity and multiculturalism as they can access a greater pool of manpower and talent than if they do otherwise. It’s no coincidence that the richest businesses and CEOs tend to embody multiculturalism and tolerance. For the employee’s part, understanding and having multicultural values means higher productivity, greater morale and, as an added bonus, more understanding of other cultures. Our goal is to achieve exactly that by eliminating various stereotypes of other cultures which continue to persist throughout generations and showing you how to deal with various instances of discrimination within the workplace to ensure a great work environment for you and everyone you meet.

Diversity and discrimination both have various dimensions, degrees of application, affect various people and leaves nothing within a civilised society untouched. It can affect how well you perform across cultures and even other companies. Our ultimate goal is to help pave the way for better work environments and we believe that this training course will help accomplish that end. We also have various other training courses for you to choose from. If you need further details on how to integrate other training sessions into your own personal or company program, please contact us. We’re here to help give you all the tools you need to improve productivity and help create a better world.

We provide this session Australia Wide inc Sydney, Brisbane, Melbourne, Adelaide, Perth, Canberra, Parramatta, Geelong, Darwin and more.

Diversity and Discrimination in the Workplace Training Outline

Understand the Historical Impetus Behind Diversity

Diversity and multiculturalism are two terms whose meanings have evolved throughout the past 3,000 years, with each period having various degrees of implementation. A cursory view of history will reveal that the most multicultural of civilizations tend to survive the longest. One can quickly reflect upon this and realize that the same trend applies to businesses; no business ever survives under the weight of cultural and religious discrimination. Being the lifeblood of businesses, employees also have a personal role in ensuring the survival of a business by understanding the importance of various cultures in an ever-changing, ever-shrinking world. Our trainer will therefore guide you through the basics of diversity, its historical impact and various other terms associated with diversity itself.

The Problems of Having Stereotypes

Stereotypes are typically the mind’s attempt to generalise and categorise people and objects into certain classes. Indeed, generalisations through inductive reasoning are extremely helpful as they can help us make reasonable predictions on events before they end up happening, however, improper or misinformed use of it can damage how we perceive cultures and how we act towards them. Worse still, letting these stereotypes persist in one’s mind can damage your relationship with other people, your career and even your company.

Appreciate Political Correctness

In any society, simply having good intentions isn’t enough. One might claim to be helping someone else, to be all-inclusive and be multicultural, but one has to also apply it in the way they say or do things. In other words, we must understand the right terms to use in order to communicate with other cultures, because our goal is to not only believe that all people are equal, but to show that belief. To do this, our training course will navigate participants between various politically correct and incorrect words, when to use them and how to stop ourselves from using them. By the end of this training, participants will be able to address various other cultures with careful use of words.

Identify Instances of Discrimination and How to Deal with Them

Discrimination can happen in multiple ways and across multiple scenarios. Whether it be through an offensive gesture or an inappropriate term used deliberately or otherwise, it is important to identify important scenarios so we are able to deal with them quickly and decisively. For the most part, because of the complexities that involve culture, discrimination is never dealt with through simple reprimands. In other words, the greatest way to deal with discrimination in the workplace is always through education. This training course will devote time to discussing such specific scenarios and the best way of navigating through both sides and addressing rude behavior properly.

Know the four cornerstones of diversity

To encapsulate everything regarding this training course, our trainer will explain to participants the four cornerstones of diversity in turn: knowledge, acceptance, understanding and behavior. Each of these cornerstones truly form a diverse mind, as having all four of them will allow any sales professional to effectively communicate across cultures and address any possible conflict within co-workers. More than that, these values also allude to personal development and greater social skills in general. In other words, by discussing diversity, we’ll discuss how to better ourselves as a whole and become better members of society.

Know Diversity as a Management Style

Just as all political theories hinge upon a central value, so too do management styles depend upon the key value of any successful business: diversity. In other words, just as we must learn how to address other cultures, businesses must also learn how to embody diversity on a top-down level as it can promote greater morale, overall happiness and increased chances for multicultural employee retention.

Customised Training Session For Teams (Included No Charge)

If you are looking for a more custom approach then the customised training session is one of the best options available to anyone in Australia. We specialise in helping business companies and their employees unlock their potential by customising material in an extensive library. We provide the modification service for any and all of the courses, to help facilitate maximum impact on the companies and employees. Participants normally connect better and learn more from a course that has been customised to suit their needs. Contact us for more information on how we can customise a session to suit you.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Our company is always ready to heed the request of our clients. We specialise in preparing training courses for our clients and their companies, to help them get better at what they do and provide a better training session overall. If there is a topic of training they need, we can always write up the course. This ensures the training course to fit the teams needs without the need for a standard generic course. We are able to write training courses and provide the rights to use this for future training. Our team will build a training course and provide to you to use again and again. Contact us for more information on how we could help write a manual for your organisation.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

This 1 on 1 session is conducted with one of our professional trainers; covering the outline of your choosing and the time and date that best suit your schedule. As all of our trainers are professionals in their fields, they will be able to answer any questions you may have throughout the session. Also available is an option for a professional grace certificate of completion to be posted to you upon finishing the course.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

With all of us being so busy with life and work how do we find time for training and personal development? Well, this is why we now have an online learning option to clients looking for a flexible, yet still fully engaging training option. You choose from the outlines available, log in and start. It is self paced so if you need more time of a particular area, no problem! Book your flexible self paced training now!

Get Information or Quotation For Your Team

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