People Skills Training

Available in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Parramatta, Geelong, Gold Coast. Australia Wide.

Regardless of where one ends up at when it comes to employment, in all likelihood one will eventually have to deal with other people to some degree or another. One’s ability to interact with other people to an acceptable degree is expected of anyone and everyone in the workplace regardless of position. Learning how to mingle, deal with, and interact with people in general is a useful skill, particularly in the workplace where one’s ability to negotiate with peers and courteously deal with and interact with superiors and clients can only be a plus for them.

Interpersonal skills can be tricky to master though as it usually takes a lifetime of interacting with people to pick up on the many subtle hints that they’re dropping and not blunder into another awkward situation.

At Paramount Training and Development we see the need for both individuals who can operate within the workplace and possess the required skills to enable them to interact with, converse, and otherwise mingle with people in a reasonable fashion, while also understanding the valid concerns of these individuals who are aware of their deficiencies and express a desire and clear motivation to overcome it. To assist both sides of this argument, we’ve established our new People Skills Course to assist individuals whom are motivated and eager to learn.

Interacting with others is difficult; one must consider the differences, similarities, how they speak, and how they carry themselves. If successful, it can create rapport between two diverse individuals, and if allowed to grow, it can forge a strong connection to stand the test of time. While no lessons and theories can ever completely guarantee this sort of resounding success, Paramount Training and Developments’ People Skills Course is here to assist those willing and able to learn the skills of social interaction and relationship building.

People Skills Training Outline

Identify, interact with other, and develop their own communication styles

What is assertive communication? What’s submissive communication? What is aggressive communication? Employees undertaking People Skills training are expected to be able to correctly identify these from one-another as well as the many attitudes, mannerisms, and traits that these particular communication styles exhibit while they attempt to communicate with others.

The next step is how to properly respond to individuals using these differing styles. There are ways, methods, strategies already in place to appropriately converse and interact with these varying styles, and by the end of the course, learners are expected to demonstrate how they interact with these differing styles.
Lastly; either organically or with more rigid lessons given by our instructors, learners will be encouraged to develop their own communication styles and appropriately apply them correctly for suitable uses for maximum efficiency and effectiveness.

Identify and overcome different barriers of social interaction

Many barriers exist that can impede and halt any attempts to interact with others. They could be physical such as the item used to interact with one another such as faulty internet connections, socio-cultural differences such as being from different countries thus having different customs, traditions, and varying forms of etiquette, to more conceptual differences such as conflicting philosophies and biases. Employees taking up the People Skills course are taught how to recognise these issues in communication and are allowed to develop strategies and workarounds to these potential barriers by discussion from reliable research materials from relevant fields.

Develop and become more proficient as listeners

A lot can be picked up from listening to others. Be it through casual observation or active practice; one can learn, ascertain, and discover a whole host of information that one can utilise to improve easier interactions with others. There are different types of listening too, and much like tools in a toolbox, different styles are effective at different occasions. Learners will be given lessons on how to become better listeners, and techniques and strategies on how to best employ certain listening styles to best suit the occasion.

Employ lessons from psychology to improve relations with others

There is an entire field of study wholly dedicated on how the human mind works. This field is called psychology. Its vast area of knowledge is immense and can allow practitioners that study its many fields to interact with, treat, and medicate certain individuals suffering from the many and various issues they have in their mental health. While learners under People Skills Course are not expected to perform these particular acts, they are however given the opportunity to learn the many theories of psychology related to social interaction through lessons and supplementary material as provided by our instructors. The hope is that introducing these materials and the many theories they have within will encourage our learners to adjust their methods of approaching others and positively influence how they do so.
Make new friends and keep them

Theories and conceptual work is all well and good but learners undertaking this course are taught the value of the field test. With this in mind, learners are allowed to practice their newfound skills and strategies on each other with the goal of establishing friendships with one another and forging healthy relationships to last long after the end of the course. By employing all of these and creating bonds with one another, our learners will have succeeded in displaying their ability in what they have just learned.

Customised Training Session For Teams (Included No Charge)

We have a extensive online library with comprehensively built training courses and modules, designed to help our clients deliver great training sessions. However, not every client likes everything they find on those courses, so we can customise the courses to suit those needs. Yes, we offer a customisation service for all the courses in our library, and the range of customisation options is just as vast as our library. Just make a request for customisation, and our team will attend your needs as soon as possible. We can even provide a sample before your session to show you just how we can attend to your needs and objectives.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Our training courseware creation is one of our company’s primary services. We believe it is a valuable thing to have, as it helps improve all the training workbooks and material. If you are unable to find a course to suit you from the many training courses online, you can always request the experience of a specific training course to be made especially for them. We build material, modules, research, design and style a workbook for your organisation. Our team are experienced in putting together the right mix of activities and training to make the session educational and interactive. If you wish to own the rights to one of our Impacting Training sessions we can create a workbook just for you. Contact us for pricing.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. We book in a time available to you. Same course as a workshop but just for you and online instead.

Get Information or Quotation For Your Team

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