Effective Communication Training
Regardless of where one ends up at when it comes to employment, in all likelihood one will eventually have to deal with other people to some degree or another. One’s ability to interact with other people to an acceptable degree is expected of anyone and everyone in the workplace regardless of position. Learning how to mingle, deal with, and interact with people in general is a useful skill, particularly in the workplace where one’s ability to negotiate with peers and courteously deal with and interact with superiors and clients can only be a boon for them.
Interpersonal skills can be tricky to master though as it usually takes a lifetime of interacting with people to pick up on the many subtle hints that they’re dropping and not blunder into an awkward situation. Because of this, people with in experience in handling others can become problematic individuals to deal with in the context of the workplace; making them into trouble individuals that through their perceived faults – unintentional or otherwise – can disrupt the workplace and tax workplace cohesion, placing undue strains on themselves and their coworkers and propagating a culture of distrust and further taxing an already overburdened workforce with another problem they could probably resolve by themselves.
At Paramount Training and Development we see the need for both individuals who can operate within the workplace and possess the requisite skills to enable them to interact with, converse, and otherwise mingle with people in a reasonable fashion, while also understanding the valid concerns of these individuals who are aware of their deficiencies and express a desire and clear motivation to overcome it. To assist both sides of this argument, we’ve established our new Effective Communication Training course to assist participants who are motivated and eager to learn.
Interacting with others is difficult; one must consider the differences, similarities, how they speak, and how they carry themselves. Then when one has sent out or received something from the other, one has to correctly and appropriately construct a response to that external stimuli. If it fails, the interaction ends and the opportunity is lost, at least for now. If successful, it can create rapport between two diverse individuals, and if allowed to grow, can forge a strong connection to stand the test of time. While no lessons and theories can ever completely guarantee this sort of resounding success, Paramount Training and Development’s Effective Communication training course is here to assist those willing and able to learn the ways of social interaction and relationship building to learn how to do so.
Training delivered in Brisbane, Melbourne, Sydney, Adelaide, Parramatta, Geelong, Gold Coast, Parramatta, Perth. Australia Wide Training.
Effective Communication Training Outline
Re-examine the fundamentals of communication
What is communication? Why is it frequently used? What needs to be present within an utter to make it a form of communication? Why is context important? Along with these questions comes the demand for a short review of linguistics; the hows and whys of the language and all the other minute details that most people utilise everyday but rarely stop to think about. In Effective Communication Training we feel that it is vital that our learners rediscover their roots by re-examining the fundamentals of language and communication as this will serve as their backbone and framework for all their future endevours in this course going forward.
Identify, interact with other, and develop their own communication styles
What is assertive communication? What’s submissive communication? What is aggressive communication? Participants undertaking Effective Communication training are shown to correctly identify these from one-another as well as the many attitudes, mannerisms, and traits that these particular communication styles exhibit while they attempt to communicate with others.
The next step is how to properly respond to individuals using these differing styles. There are ways, methods, strategies already in place to appropriately converse and interact with these varying styles, and by the end of the course, learners are expected to display proficiency in how they interact with these differing styles and correctly and in a detailed fashion explain how they do so.
Lastly; either organically or with more rigid lessons given by our instructors, learners will be encouraged to develop their own communication styles and appropriately apply them to the correct and suitable instances for maximum efficiency and effectiveness.
Identify and overcome different barriers of social interaction
Many barriers exist that can impede and halt any attempts to interact with others. They vary wildly and greatly in scope, severity, and even what these barriers are. They could be physical such as the medium used to interact with one another such as faulty internet connections, socio-cultural differences such as being from different countries thus having different customs, traditions, and varying forms of etiquette, to more conceptual differences such as conflicting philosophies and biases. Learners taking up the People Skills course are taught how to recognise these impediments in communication and are allowed to develop strategies and workarounds to these potential barriers by deriving from sturdy and reliable research materials from relevant fields.
Become sensitive to the demands of context
As with language as a whole, statements, utterances, and the like are all subjected to a certain context. Part of the environment, the person you’re speaking to, and the task at hand can all change the intended meaning. This adds an extra layer of tenuousness, as it ends up adding an additional later of material that one needs to process. A more concrete example would be how one communicates between a coworker and a superior, where one form of language is acceptable to one, and can lead to an employee’s immediate expulsion for the other.
This is vital, especially in the workplace, where context can completely change the meaning of a statement. Participants of Effective Communication Training will be well-informed and equipped to properly interpret statements with context in mind.
Employ strategies and methods to streamline communication
In most workplace environments certain linguistic phenomenon begin to emerge; shorthand phrases with specific meanings, jargon; words which usually mean something extremely specific and specially adapted to the context of the environment appear, and other strange abbreviations, sentence structures, and so on, that need to be examined or at least taught to fully understand. Those undertaking Effective Communication Training are taught to observe the formation of these workplace linguistic phenomenon in other workplaces, see how they work and can be used effectively, and then attempt to create or at least adapt their own workplace language; all the while observing the benefits, and pitfalls of workplace linguistics for newcomers and outsiders.
Customised Training Session For Teams (Included No Charge)
Our writers are always putting out more content for our expertly delivered training courses. We customise training solutions to help fit the needs of your business. The modification can range from simple things like font, to more advanced things like word choice or aesthetics. We can add questions, relevant images and provide activities selected by you. Best of all there is no cost either. Its completely Free.
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Our company pioneers the industry of helping improve the quality of their most valuable resource: their employees. We innovate and create. We do this by providing training courses for their use, so their employees can learn anything and everything, from workplace politics to contract management. However, in the case that we don’t have a certain topic, our clients need never worry. We take requests, and we are always ready to produce new content to help you conduct a session. We can provide you the rights or conduct the session for you also. Either way, we have no excuse of not having the content, as we can write and create it. We can even make it locally specific and focused on your industry. Contact us for pricing.
Instructor Led Online
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
If you need training but are time poor, this may be a great option for you. Book the date and start time that suits your schedule and we will have one of our trainers assist you through the learning process via online video feed. This is a great alternative to workshops and team training as you can have it set up around your schedule.
Online Self Paced
Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST
Paramount Training and Development can assist with your training needs anywhere and anytime, as long as you have a laptop and internet connection. You can watch our training videos and go through the relevant material for your selected course. Login and enjoy the online training experience.
Get Information or Quotation For Your Team
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