About this Course

Behaviour in the Workplace Training

As one may imagine it, the workplace is incredibly dynamic, vibrant and full of interaction. Every day, information and orders are exchanged across every rank. Conversations are always about the company’s placement in the free market, the quality of the management and so much more. All these little things have their respective purposes and merits which sustain the lifeblood of any company. This is key, because if each employee succeeds, the entire company, their goals and their careers succeed with them. Unfortunately, this may not always be the case when it comes to workplace behaviour. Some employees may do things that could be detrimental to the progress of their teams, which can ultimately affect how productive companies can be. Even further, bad behaviour can spread across employees. It is necessary, therefore, to arm employees with all the information necessary to maintain good workplace behaviour and ensure the continued success of everyone within the company. This training course will achieve this by teaching participants the basics of business ethics, the ramifications of individual behaviour, how to manage things that may have negative effects on behaviour, how to deal with harassment and so much more.

One key factor that sustains any company is good overall workplace behaviour. However, simply discussing the do’s and don’ts of any business can rob participants the opportunity to fully understand the essence behind company laws and ethical practices. This training course is therefore different in that it intends to tackle the subject from the bottom-up by allowing participants the opportunity to learn about their philosophical beliefs and how they can impact businesses. It is also very wide in scope, as it also addresses the problem of displaying proper behaviour in writing and even regulations and laws which help them safeguard themselves from harassment, bullying and abuse.

In fact, inappropriate workplace behavior has become such a serious problem that even those whose behaviour does not break the law find themselves the subject of disciplinary action from Management. It is therefore important for managers to consider all aspects of their organisation’s Workplace cultures and develop an appropriate Workplace Training Program to ensure it achieves the desired results. One of the most effective ways to ensure that your staff understand their responsibilities and obligations to you is by holding team leaders accountable for their actions. Holding team leaders to account, will be a challenge in itself because as leader you will want to demonstrate your commitment to ensuring that all employees understand their roles and responsibilities. A Workplace Behaviour Course can be very effective in helping you achieve this.

There are several different professional behaviour in the workplace courses available that include: Employee Induction, HR Legal Consideration and Employee Recognition, and Professional Development. These professional behaviour in the workplace courses offer the tools, strategies and support required to implement behaviours in the workplace that are designed to improve your business and increase your profitability.

This course can be tailored to cover: Human Resources, Conflict Management, Managerial/Leadership, Team Building, Organisational Development, Anti-Social Behaviour, Safety and Security, Employment Law, and Productivity and Time Management. Contact us for more information.

Outline

Behaviour in the Workplace Training Outline

Learn the philosophy behind business ethics

If there’s one thing common between teams, companies and employees, it’s that no matter the rank, they understand that we all need to work together with direction and the main goal of the company or organisation in mind. Interaction is necessary to stimulate progress. This training course will therefore discuss with participants their philosophical foundations and how various frameworks have affected businesses and how they behave.

Learn the ramifications of individual behaviour

It is not enough to simply settle the question of behaviour on a philosophical level. After all, there are various differences between theory and practice. A concept may look good on paper, and a set of attitudes and deeds may seem very appealing to a lot of people, but these actions may have various repercussions on the emotional state of individuals. What if your own philosophical inclinations conflict with another colleague’s, for example? What if your team’s actions are misconstrued? It is therefore very important for participants to understand the various ramifications of their current behaviour and evaluate them accordingly, so that they can find ways to help make the workplace an even more conducive environment.

How to manage stress and anger

In any workplace, stress and anger can highly influence one’s behaviour. For one, there’s only so much one person can handle in one day; when they can no longer take the stresses of the day, they might need to withdraw or otherwise experience various changes in their thoughts to the point where their behaviour might seem uncontrolled. Worse still, this may actually spread across teams, create discord, permanently damage a team’s cohesion and even set the precedent for widespread downturn in employee morale levels. It is therefore important for this training course’s participants to learn the various factors that increase stress and anger and what they can do to eliminate them and keep their cool under intense pressure.

How to show good behaviour in writing

Now, it is easy to talk about good behaviour when we think about interpersonal, real life conversations. However, it might be a little tough to implement these ideas in writing. Even if you’re the most honest person with a genuine care for formality and universal comfort, you may not be able to display your philosophies if you’re untrained in the written word. There can be no understatement here: employers, fellow colleagues and clients may feel pushed, disrespected or even offended by a poorly-written message. This training course will therefore devote considerable time into teaching participants the benefits of proper business writing, how to adjust the tone of letters in a fast-paced environment and ultimately allow writers their own precious written voice in the workplace.

Understand basic company and state mechanisms

Being a discussion on employee behaviour, it is therefore imperative to discuss harassment and abuse within the workplace. These can take the form of cyber-bullying, actual physical bullying, emotional harassment, sexual harassment and so much more. Each of these can significantly impact the way an employee interacts with other people within the company, absolutely destroy their desire for productivity and even display increasingly-toxic behaviour, and a decline in employee morale levels. Fortunately, companies and laws are often provided in various ways to deal with serious offenses like these, in the form of disciplinary action and workers rights. Knowing about these things will allow participants a sense of security when dealing with cases like this.

Know how to promote overall good behaviour

Good behaviour does not always come about because of deterrents such as mechanisms and disciplinary action. Indeed, it often starts with a positive disposition and friendly conversations. The ability to show a capacity for general compassion and positivity can help teams save the trouble of having to constantly remind others about business ethics and therefore focus their full attention on producing quality services for clients.

Inhouse/Customised

Customised Training Session For Teams (Included No Charge)

Our company doesn’t do half-measures. Any training course detail you wish altered will be, from objectives, to wording. Paramount believes in the quality of work being in the little things about it, and we make this real in our customisation of our extensive training outlines based on customer requests.

In-House Customised training benefits:

Flexible length – You choose the length of the session
Highly Effective Team/Industry Specific
Certificate of Completion (Professional Grade)
Create a Team Building environment
Cost effective – Group rate discount
Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Paramount believes that it should always be able to answer your needs for a training course. However, some look through our website and don’t find the course that they’re looking for. Hence, Paramount makes sure to accept requests for the building of specific courses from scratch. After we receive a request from a client about a training course, we process it with our content writers and editors to produce a high-quality training course.

Public Courses

Instructor Led Online Course Available Only

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

Here, you won’t have to wait around for slots and new courses, nor will you have to even leave the comfort of your own home. You’ll have access to our trainers and materials during this 1 on 1 online assisted session; all you need to do is set your preferred date and start time. What’s more is that you can expect our classes to be highly engaging and interactive.

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