The Assertiveness Skills training session can be tailored to suit your team needs. It is designed to suit your employees and industry. We do have an online one on one version available or you can have one of our trainer take you through the workbook individually online with the Instructor-led training option.
This Assertiveness Skills Training is to help teams build cohesiveness, communication level, and assertiveness which in turn creates higher success and results overall. This also increases confidence and assertiveness within an individual leading to better results and higher productivity within the company.
In recent times we have all heard a lot in the media regarding bullying, whether it be at school, work and also home. This session is designed to provide the individuals within your company the tools and knowledge to be able to communicate more effectively and considerately, ensuring that this is not a problem among your staff. Many people have the misconception that assertiveness training courses are about aggressively pushing back and bullying others. This is not the case; rather, you will learn about the skills you need to use assertiveness to positively influence your delegates without being aggressive. Moreover, you will be able to create a working environment where everyone works effectively together and without any form of discrimination.
The Assertiveness Training course is designed for those who want to be a better team player and leader. This course focuses on communication and leadership. It will teach you how to communicate effectively and how to improve your leadership skills. This course also gives you more time for team building and enhances your communication skills so that you can lead your team better.
Assertiveness training courses can be tailored to suit your needs. A good example is a project that you are undertaking, where in some of the tasks you are doing, there is the need to be assertively leading the other team members. The Assertiveness Training course will teach you how to lead in a competent and assertively manner and will teach you to express yourself constructively.
In the Assertiveness Training course, you will learn some important communication skills. One important skill you will learn is “boundaries”. Setting and imposing boundaries is very important when leading a team. This is because you need to ensure that you set boundaries so that others do not cross these lines. Setting these boundaries will also help you maintain consistency and this is very important in every team.
How to communicate assertively
Communicating assertively is a skill that many can learn. No matter your confidence level we provide skills here for even the most timid communicator to become more assertive in their speech capabilities.
How to recognize incorrect attitudes
There are also negative or incorrect attitudes that we learn about. This is so participants can recognize and avoid these ineffective styles.
How to build assertiveness & confidence
We then develop how to build assertiveness and confidence from within. With the use of Neuro Linguistic Programming (NLP) and other methods, we assist participants to build the level of confidence they need to succeed.
Personality Types: Interaction Style
We discuss the 4 interactive personality styles with an activity. All participants are able to learn more about their personality and others within the workplace.
Going outside of your comfort zone will help you achieve more and experience more. People who strive to step out slowly end up becoming quite advanced to those who choose not to step out of the comfort zone. We demonstrate to participants how to make the move without overdoing it.
Assertive Body Language
What does your body language say? We provide information in regards to portraying a confident and assertive style when communicating.
Plus much more Designed for Your Team
We can customize this session or create a new one with your own objectives.
More information on the course outline
As a pre-assignment, participants were requested to finish a stress inventory. We will discuss the evaluation in general in this session.
Building Your Self-Esteem
During this session, we will lead a discussion around two key questions: Just what does self-esteem mean? And, what are some of the things which influence our self-esteem?
During this session, participants will brainstorm things that develop a negative impression as well as a favorable impression. Participants may also identify an action item to alter in the next 21 days.
Fake it ’til You Make
It sometimes we must put on a brave front even if we do not feel like it. During this session we will discuss precisely when it is proper and the way to do this.
Increasing Our Self-Esteem
So far we’ve looked at external things that influence someone’s self-esteem. Now we will focus on the internal factors; the things that we think about ourselves.
During this session, we will discuss seven simple ways to increase your confidence.
The Power of Thoughts
Through a case study, little demonstrations, along with exercises, participants will explore how ideas can affect an individual’s self-esteem.
Stress is very distressing, although everyone stresses, it cannot be good for your health. We will discuss four techniques that participants can use to handle stress.
Ask for Whatever You Want
Asking for something can be tough, particularly if you don’t feel confident. This session will discuss four ways to ask for what you need. Participants will apply the knowledge to a case study.
The way we view the windows through which we see the world can help or hinder our communication with others. During this session, participants will identify their windows. Subsequently, through a big group discussion, they’ll identify whether those windows are a positive or negative effect.
Linking with the author of How to Win Friends and Influence People
People Dale Carnegie, gave us several significant principles to contemplate and to integrate into our own lives to help us better connect with our fellow humans. We will discuss seven of his principles in this session.
Behaviour Cost-Benefit Analysis
To sum up what participants have learned, they will be asked to take a look at the behaviors they would like to change as well as the possible costs and benefits of these changes.
Need a Tailored Training Session?
Assertiveness can increase team communication and cooperation. With added assertiveness many teams can come up with new ideas and voice issues that may be arising. Our session is designed around your training needs and time frame requirements. We can also tailor the training session to address any specific issues that may already exist in your workplace.
We create and customise training in Gold Coast, Perth, Melbourne, Darwin, Brisbane, Sydney, Parramatta, Adelaide, Canberra. For more information on this training session and a free custom outline please call 1300 810 725.
Assertiveness and Self-Confidence Outline
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
What Does Self-Confidence Mean to You?
- What is Assertiveness?
- What’s Self-Confidence?
- The Four Styles
Obstacles to Our Goals
- Types of Negative Thinking
- Case Study
- Personal Application
- Listening and Hearing: They Aren’t the Same Item
- Asking Questions
- Body Language
The Importance of Goal Setting
- Why Goal Setting is Important
- Setting SMART Goals
- Our Challenge to You
Feeling the Section
- Identifying Your Worth
- Creating Positive Self-Talk
- Identifying and Addressing Strengths and Weaknesses
Looking the Part
- The Importance of Appearance
- The Role of Body Language
- First Impressions Count!
Sounding the Part
- It’s the Way You Say It
- Sounding Confident
- Using “I” Messages
- What to Do When You’re on the Position
- Using STAR to Make Your Case
- Building Rapport
- Expressing Disagreement
- Coming to Consensus
Dealing with Difficult Behavior
- Dealing with Difficult Situations
- Key Tactics
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Conclusion of Action Plans and Evaluations
The best way to communicate assertively
Communicating assertively is a skill that many can learn. Regardless of your confidence level we provide abilities here for even the most timid communicator to become more assertive in their speech abilities .
How to recognise incorrect attitudes
Additionally, there are negative or incorrect attitudes that we learn about. That is so participants can recognise and prevent these ineffective styles.
How to build assertiveness & confidence
We then create how to build assertiveness and confidence from inside. By means of Neuro Linguistic Programming (NLP) and other procedures, we help participants to construct the amount of assurance they want to succeed.
Personality Types: Interaction Style
We talk about the 4 interactive character fashions with an activity. All participants have the ability to find out more about their nature and others within the office.
Going out of your comfort zone can allow you to achieve more and experience more. Individuals who strive to measure out gradually wind up becoming very advanced to people who opt not to step out of their comfort zone. We demonstrate to participants how to make the move without tripping it.
Assertive Body Language
What does your body language say? We supply advice about portraying a confident and assertive style when communicating.
Plus much more designed for Your Team
We can personalise this session or create a new one with your own aims.
Customised Training Session For Teams (Included No Charge)
Content customisation is of Paramount importance! As there are such huge differences not only from business to business and industry to industry, but also the clients that we serve. With this in mind, it is imperative that your session be customised to your needs as we believe a generic course just doesn’t cut it! With options from content customisation all the way to company logo inclusion and colours, we really make it suit you, your team and your business.
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
With such an extensive library of courses, we have training to suit almost everyone. If you however, find that you are in need of something completely unique and new, please don’t hesitate to contact us. Our professional writers and researchers will create an outline, modules, and activities for your session from scratch. For a completely new and unique manual and training, contact us for quotes now!
Instructor Led Online
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. Book your session now!
Online Self Paced
Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST
Online self paced training with a pre-recorded trainer. You can pause the couse at any stage. It is self paced and interactive. This option is cost effective and available so you can learn at anytime of the day. Logins are provided straight away and you can choose a Printed Certificate option where we post you a Professional Grade Certificate. Book your online self paced session now!
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Get Information or Quotation For Your Team
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