Building Relationships in Sales

Now available Australia Wide including Sydney, Brisbane, Parramatta, Melbourne, Adelaide, Perth, Canberra, Geelong, Gold Coast.

Relationship Building for Sales Results
The ability to build relationships is one of humanity’s best traits. It is the foundation upon which we conduct our affairs with others, and it is no less important in the art of making sales. Some are gifted with this ability as evidenced by their social network, while others may find it rather taxing, but with training and effort, everyone can become great at forming fruitful relationships at any level.

In the world of sales, it is doubly important; relationships will allow you to gain more profit in sales, obtain better business deals, reel in new customers and keep your existing customers loyal. Our goal for this training session is to help you by giving you tips on how to create better relations with others.

As said before, relationships are vital to any business. In fact, relationships govern business. It’s what allows people to work together, seek out more talent and loyal customers, and how to expand demographics and profit margins. Mastering the art of relationships can lead to stable businesses, happy employees and an overall better society. This Sales Relationship Training session will allow employees to appreciate the importance of relationships in any business and gain important information on how to build rapport, better relations with your target demographic and improve overall company performance.

Sales Relationship Training Objectives

How to use The Rules of likability to Their Advantage

There are twelve rules for likability/ Do you tick all the boxes? Learn more about the rules of likability and how to harness its power.

The Seven Influences in Forming Relationships

In this part of the training session we build the seven influences in forming relationships. They are: Similarity, Appearance, Complementary, Competence, Reciprocity, Proximity and Exchange. Learn more on how these help us from our relationships.

The Johari Window

Our trainer provides insight into this concept as a way of looking at our self-awareness and our ability to ask feedback of others. We discuss how Joe Luft and Harry Ingraham developed the Johari Windows concept.

Some of Dale Carnegie’s key ideas

Dale Carnegie wrote the book “How to Win Friends and Influence People.” It has become famously sold throughout the world and some sales people call it the “Sales Bible”. Our trainer provides on some of the advice in this book and how we today can use this within sales.

How to Communicate more Effectively

Communicating more effectively with customers and sales clients will enable you to increase your full potential for sales results. Learn the advanced techniques used in high pressure sales and also the Psychology behind the channels of communication.

How to Network

Many people may not enjoy networking, however after the skills and tools discussed in this session, you will find it easier. Our trainer provides some assistance for those that may need to develop their networking skills.

Find out about the 4 Degrees of Relationships

Find out more about the varying degrees of relationships and how they fit into 4 degrees. Our trainer will provide an interactive discussion with participants.

Becoming Popular with Some Tips from the Experts in Relationship

Learn from the best. Experts around the world have offered their expertise and our trainer will provide the advice to help in building sales relationships.

Body Language Techniques to Convey the Right Image and Help Build Rapport

Would you like to convey the right message? The body language session is designed to help send the signals you want, and also read the signals you need.

Sales Training That Can Be Tailored!

This training session can be partnered up with different modules or courses to improve your team performance. We can create, edit and customise the workbook, delivery and style of your training course. The success of a course is many times based on which areas are discussed so don’t settle for a generic session. Our team would be happy to help you navigate through our various training programs and help you find the best fit for your business.

We run group training and business team training in the Gold Coast, Adelaide, Darwin, Sydney, Parramatta, Perth, Canberra, Melbourne, and Brisbane.For more information on this session or others please contact our team or request a sample today.

Building Relationships in Sales Outline

How to use The Rules of likability to Their Advantage

We’ve all wondered to ourselves whether or not we are likable people at some point. We can even bet you’ve asked your friends whether or not they actually like you and why. While that’s all well and good, unfortunately we can’t ask the same thing to strangers as they might be too shy to voice their own opinions of you, or they may be too neutral.

We all need a sense of authority and thankfully, we have our own trainer to help with that. Here, you can assess whether or not you are likable through the 12 Rules of Likability, and likewise learn how to turn your likability into an important edge in business.

The Seven Influences in Forming Relationships

Forming relationships are already important enough, but employees also need to learn how to develop them based on the 7 influences: Similarity, Appearance, Complementarity, Competence, Reciprocity, Proximity and Exchange. Learn more and become a more successful relationship-builder now!

The Johari Window

Relationship-building is a science of knowing both yourself and others. Just as the scientific method dictates, we form hypotheses on relationships, discard them whenever they cease to be helpful or transform them into a theory if they continue to be viable. One proven result of the latter is the Johari Window, developed by the psychologists Joseph Luft and Harrington Ingram. Our trainer will discuss how helpful the Johari Window is in assessing oneself and in our ability to ask others for feedback.

Some of Dale Carnegie’s key ideas

Successful people often rely on the ideas of others to help transform themselves into better people. Likewise, we take relevant ideas from Dale Carnegie through his book “How to Win Friends and Influence People.” Largely considered the “Sales Bible,” and renowned for its readership, it has become very important in creating successful relationships in business. Our trainer will help you learn more about Dale’s ideas and turn you into an even better relationship builder.

How to Communicate more Effectively

Imagine telling yourself that “you can’t do something,” and then realising 20 years later that you could have actually done it at some point in your life. The simple difference between the words “can” and “can’t” can make or break what you can be.

Similarly, communication is important in building relationships; each word chosen, each action you make and each gesture can make or break a business. As such, learning about the advanced techniques used in high pressure sales and the psychology behind the channels of communication is highly relevant. Our trainer will help you turn communication into a fine art as you navigate the world of business.

How to Network

Forming a network can be challenging and extremely taxing, but mastering it can make friendships permanent, business deals more binding, and of course, allow you to contact more people should you find yourself stranded on a desert. Kidding aside, networking can be extremely helpful in business, and with the help of our trainer, you can form formidable connections and lasting bonds.

Find out about the 4 Degrees of Relationships

It’s no secret that we want to label people according to how important they are to us: you may call the person next to you a stranger, a parent, a friend, or a best friend. We do this often as a way of figuring out how to talk to them, you often find yourself talking about inside jokes with a best friend, for example, and find it harder to laugh right next to a fellow businessman.

However, we often find it hard to know precisely the degree of our relationships with others. Consequently, we find it hard to approach them at times. Worry not though; our trainer will tell you about the 4 degrees of relationship. This way, you can help assess just how well-developed your relationships with others are. We’ll also have lively and interactive discussions on the matter.

Becoming Popular with Some Tips from the Experts in Relationships

We have all tried to figure out ourselves using only our own mental powers at some point, and we can confidently tell you here that it’s very hard to do it on your own. Don’t worry though; you can certainly learn from the experts through tips that will help you turn yourself into a great relationship-builder in business. There’s only so much we can do ourselves, but together, we can turn making relationships into a fine art.

Body Language Techniques to Convey the Right Image and Help Build Rapport

In communicating with others, the spoken word is not all there is. Employees often have to worry about their body language as well, as it can mean customers and colleagues flocking to them or fleeing in disgust. There is a whole psychology and science behind body language, and we realize how important it is in building rapport. When used together, the art of speaking and moving can elevate you into a charismatic employee. Learn more about how our trainer can help with that now.

Customised Training Session For Teams (Included No Charge)

The training courses that our company employs in its efforts to motivate Australians to perform better are expertly made, and are supported with several case studies. We aim to contribute to Australian society by making the best training courses in the country. We redesign our courses on request from our clients. A uniquely designed course with the client’s needs at the centre motivates a better performance, we say, and so we are prepared to redesign anything and everything, from the course’s tests, to the reading materials. We can customise your session to suit your needs at no cost. Contact us today.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Production of our company’s training courses is up to the clients and their needs. Failing to find such a desired course, they can always turn to us to produce the content for the course subject they are looking for. Manufacturing the materials of these courses will fall completely to our team of researchers, professional writers, developers and designers, and we will always make sure it is of Paramount level quality. Buy your own courseware today and enjoy a done for you training package that suits your objectives completely.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

Paramount Training and Development’s trainers are available to conduct one-on-one sessions or group sessions with multiple individuals on demand, simply make a booking and then choose your own time schedule for our staff to make the necessary preparations and adjust the session to your needs.

Get Information or Quotation For Your Team

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