Active Listening Training
Active Listening Training
Soft skills are invaluable for any professional looking to master and refine their ability to listen. Active listening involves more than just hearing what someone has said; it requires taking in the full picture by observing body language, considering implications of words spoken aloud, and using critical thinking skills. With this skill set under one’s belt, a truly accomplished communicator is well-equipped with the tools needed for successful conversations. This training course promises to equip participants with the skills necessary for success in sales. They will improve their body language, discover how best to deliver constructive criticism and learn persuasive questioning techniques that can secure customers’ trust and approval. Crucially, learning active listening is an invaluable tool which helps professionals take full initiative when it comes to building strong relationships – something we all need if our goals are ever going to be achieved!
Being an active listener is invaluable in the workplace. Unlock its many benefits with our comprehensive training course and customise your team’s learning experience to meet their specific needs for a tailored approach.
Take your communication skills to the next level with our Australia-wide Active Listening Training program, offered in major metropolitan areas including Canberra, Darwin, Brisbane, Melbourne and Sydney. Plus – take advantage of this opportunity regardless of whether you are based in Perth Adelaide Paramatta or on the Gold Coast!
Active Listening Training Outline
Join us for a session designed to foster growth and learning. We will begin by introducing ourselves and providing an overview of the activities that lie ahead. Each participant will also have the opportunity to share their learning objectives so please come prepared, with your aspirations!
Topics covered in this course
Understanding Active Listening
At the beginning of this session participants will delve into the essence of active listening. We will explore what distinguishes a listener from an one while also offering valuable tips on how to enhance your skills. Throughout this process we will reflect on assigned tasks to further deepen our understanding.
The Power of Body Language
During this enlightening segment we will explore how body language can significantly impact the messages being conveyed. We will discuss both gestures that enhance communication and negative ones that can hinder it. By gaining an understanding of communication etiquette through body language participants can improve their overall communication skills.
Attitude is Key!
In this captivating workshop attendees will discover the power of understanding another persons perspective and mindset. We will delve into concepts such as sympathy, empathy, frame of reference and reframing in order to establish connections, with others. Additionally we will provide tools for maintaining focus and offering intent in all interactions.
Lets dive into a course that focuses on enhancing conversations and fostering communication. You’ll learn techniques such, as asking thought provoking questions and summarising what others have said which can help facilitate conversations like never before! Additionally we’ll delve into the workings of the communication process. Explore the impactful ladder of inference model.
Building Relationships Easier
During a session we’ll uncover strategies to build relationships with others. This includes establishing rapport finding ground and even harnessing the power of neuro programming. Prepare for an exploration into forging connections!
Getting Over Listening Roadblocks
To wrap up our workshop participants will identify common roadblocks to effective listening and collaborate on innovative solutions to overcome them.
Once you’ve completed this course you’ll have the opportunity to reflect on your learning journey and create an action plan, for growth. Feel free to ask any remaining questions that may arise during this time.
Customised Training Session For Teams (Included No Charge)
Every company and industry is unique, so why settle for an off-the-shelf training course? Our custom solutions are tailored to your specific needs. Whether it’s additional modules or requirements you’d like us to incorporate into our content modification plan, we’re here to lend a helping hand! Whatever topics need covering in the session – let us know and we’ll create something truly bespoke that fits perfectly with your organisation.
In-House Customised training benefits:
Creating Content (Contact us for Quotation)
Here at Paramount, we’re dedicated to helping you train your employees up to their greatest potential. We offer a wide variety of content on our website tailored towards this purpose – but what if there’s something specific that you need? That’s no problem either! Our team of talented experts are here and ready with custom-made training courses just for YOU: workbooks or online programs, whatever fits best into the design request that you have in mind. So don’t hesitate – get in touch today and let us help make sure your employee training is nothing short of par excellence!
Instructor Led 1 on 1 Workshop
Choose your course and book in with one of our expert trainers. 4-6 hrs on a date specific to you. No need to wait for a date. Conducted online with Zoom. Duration 4-6hrs
1 Hour Instructor Led Session
Meet with one of our expert trainers and discuss any module, course or workplace skill. Great to upskill and for downtime at work. Conducted online with Zoom. Duration 1 hr.