In order to optimize operations within your company, it is essential that communication remains efficient and effective. This training session will serve to provide the necessary tools for delivering feedback or criticism in a tactful manner – one which can nurture rather than diminish productivity. Through this exercise we hope to assist each member of your organisation with capturing constructive insights from any situation and using them as fuel for growth!

Delivering feedback in a timely and sensitive manner is essential for any organisation operating at its fullest potential. From employees to leaders, our training courses empower all levels of the company culture with bravery when communicating critical messages, kindness as their baseline attitude, and an awareness of how certain members may respond to constructive criticism. Structured team workshops focused on communication methods, providing feedback , and promoting overall organisational improvement are invaluable components which will ensure continued success within your business’s infrastructure.

Say What Matters. Hear What Counts. Build a Stronger Workplace.

Feedback is one of the most powerful tools in any workplace — yet it’s often the one we struggle with the most. Whether it’s giving honest input to a colleague or receiving criticism with grace, feedback shapes how we grow, collaborate, and lead.

That’s why we’ve designed the Delivering Feedback and Criticism Training — a practical, people-focused workshop that helps professionals build the confidence and communication skills to offer (and receive) feedback that actually helps.

This course isn’t about ticking boxes. It’s about creating open, respectful dialogue that improves performance, boosts morale, and makes your workplace culture stronger from the inside out.

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🧠 What This Training Offers

Whether you’re managing people, working in a team, or just want to communicate more clearly, this course gives you the tools to handle feedback conversations with more confidence, less discomfort, and better outcomes.

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✅ What You’ll Learn

🔍 Understanding the Role of Feedback

We start with the fundamentals — what feedback actually is, why it matters, and how it helps you grow personally and professionally. You’ll explore different types of feedback, from everyday conversations to formal performance reviews.

🗣️ Speaking Clearly and Objectively

It’s not just what you say, it’s how you say it. Learn how to give honest, helpful feedback without sounding harsh or vague. You’ll practice techniques that focus on clarity, fairness, and constructive outcomes.

🎯 Communication Strategies for Real Conversations

Explore specific tools for approaching feedback conversations — from asking the right questions to reading the room. You’ll learn how to deliver messages that are respectful, direct, and easy to act on.

🧩 What Makes Feedback Effective?

Not all feedback is created equal. This session introduces six core elements of great feedback and a simple framework for structuring your conversations — whether casual or formal.

🤲 Receiving Feedback with Confidence

Giving feedback is only half the equation. Learn how to accept constructive criticism without getting defensive — and how to turn it into action that drives improvement.

🗃️ Practice in a Safe Space

We’ll move from theory to practice, with live discussion exercises and hands-on feedback activities. These sessions give you the space to test out new skills and build confidence before you take them back to work.

🎯 Your Next Steps

Wrap up with a guided Q&A and create a personal action plan. Leave the workshop with a clear idea of how to bring better feedback practices into your day-to-day work.

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👤 Who This Course Is For:

• Team leaders and managers

• HR professionals and trainers

• Staff involved in coaching, development, or peer review

• Anyone who wants to communicate more effectively and support a healthy, open workplace culture

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📍 Available Australia-Wide
We deliver this training in person, online, or in a custom format to suit your team or industry.

📩 Want to turn feedback into a tool for growth — not discomfort?
Get in touch to book your session or request a customised version of the Delivering Feedback and Criticism Training for your workplace.