Dealing with objections can be a daunting task. As the tension builds between both parties, you may find yourself questioning your own skills as a salesperson. But don’t worry–we understand how important it is to not only promote products but also sell yourself in the process! We have designed a training session which will allow you to improve your selling skills and overcome objections in sales.

Boost your sales game by taking part in our Overcoming Objections Session! This tailored training provides essential information on how to win over clients and reduce their objections. With the help of this course plus our other key skill sessions, you’ll become a persuasive powerhouse that businesses can’t resist. No need to worry – anticipate client hesitations with ease after harnessing these valuable strategies from us. Transform yourself into an amazing sales person today – it’s time for you to reach super-duper status! Transform your customer interactions with the right set of skills! 

🗣️ Master the Conversation, Win the Deal

Join Our Negotiation & Objection Handling Training — Learn How to Navigate Tough Talks and Close with Confidence

Every conversation is a negotiation — whether you’re trying to close a sale, handle a tough client, or get buy-in on a new idea.

But even the best pitch can fall flat if you’re not ready for what comes next: objections.

That’s why our Negotiation & Objection Handling Training is designed to equip you (and your team) with the tools, techniques, and mindset to turn resistance into results. Whether you’re working in sales, service, or management, this workshop helps you communicate with confidence, handle objections with ease, and keep negotiations on track.

💡 Why This Training Matters

Handling objections isn’t about being slick — it’s about understanding people, reading situations, and responding with clarity and empathy.

This training blends practical psychology with proven negotiation frameworks to help you:

• Stay in control during high-stakes discussions

• Respond to objections without getting defensive

• Build rapport and move conversations forward

• Turn “no” into “not yet” — and eventually, “yes”

🧠 What You’ll Learn

🔍 The Three Core Factors of Every Negotiation
Understand the key elements that influence any negotiation and how objections fit into the bigger picture. Learn why some conversations stall — and how to steer them back on track.

🤝 Finding a Point of Agreement
Before you can win the deal, you need to find common ground. This session teaches you how to uncover shared goals and use them as a foundation for collaborative success.

🧠 Get the Client to Answer Their Own Objection
Yes, it’s possible! Learn how to ask the right questions so your client talks themselves into the deal. This technique is a game-changer for consultative selling and trust-based conversations.

🎯 Deflating Objections Gracefully
Prepare for pushback — and welcome it. Discover how to handle objections with empathy and skill, so they become opportunities instead of obstacles.

📈 The Five-Step Negotiation Framework
Follow a structured approach to persuasive, productive conversations that keep everyone engaged. From opening to closing, you’ll have a roadmap that works.

✅ The Do’s and Don’ts of Negotiation
Learn what works — and what backfires. Our facilitators will guide you through real-world examples of effective (and not-so-effective) negotiation techniques.

👥 Who Should Attend?

• Sales professionals and account executives

• Customer service teams dealing with tough client conversations

• Business owners and entrepreneurs

• Managers and team leads navigating internal buy-in

• Anyone looking to become a more persuasive communicator

✅ What You’ll Walk Away With

✅ A clear understanding of how objections impact negotiation flow
✅ Strategies to identify shared goals and turn friction into alignment
✅ Tools to anticipate and respond to objections without losing momentum
✅ A practical 5-step process you can apply to any negotiation
✅ Tips to boost your confidence, clarity, and results in every conversation
✅ A personalised action plan to use in your daily work

🛠️ Tailored Training for Your Team or Industry

Every team negotiates differently — which is why we offer customised sessions designed around your:

• Industry (B2B, B2C, technical sales, professional services, etc.)

• Sales cycle or client objections

• Customer profiles or internal communication goals

• Role-play scenarios relevant to your real-world conversations

Let’s build a training experience that feels familiar and transformational.

🖥️ Delivery Options — Built for You and Tailored for Your Team

Choose a format that fits your schedule and your team:

✔ Onsite training (Available Australia-wide)
✔ Live virtual delivery via Zoom or Teams
✔ 1-on-1 coaching for executives and senior negotiators
✔ Half-day or full-day intensives for individuals or teams

All formats include live practice, real-world examples, and expert guidance.

🚀 Ready to Handle Objections Like a Pro?

Negotiation is a skill — and like any skill, it can be mastered. 
Contact us for more information on our Negotiation & Objection Handling Training and walk away with the tools you need to close deals, build trust, and communicate like a leader.

Overcome objections in a challenging and enjoyable way, while gaining loyal customers. Book one of our training sessions available across Australia – Perth, Melbourne, Adelaide, Darwin, Gold Coast , Brisbane, Sydney, Canberra, Geelong and Parramatta – to discover more about how we can help you make that happen.