Strategies to Enhance Your Assertiveness Skills in the Workplace
1. Recognise Your Value;
It’s important to acknowledge the worth you bring to the table. Your perspectives and insights are valuable stemming from your experiences, skills and expertise.
2. Active Listening;
Prioritise listening to others before expressing your viewpoints. This demonstrates respect, which can make others more receptive, to your ideas.
3. Maintain Composure;
Emotions can sometimes hinder communication. If you find yourself becoming agitated or emotional take a breath. Refocus on addressing the matter at hand.
4. Use “I” Statements;
of saying “You’re doing it wrong ” consider using “I feel there may be approaches we could explore.” This approach sounds less accusatory. Encourages discussion.
5. Be Direct yet Polite;
Clearly convey your message without being rude or offensive. Avoid beating around the bush or passive language.
6. Demonstrate Assertiveness through Non-Cues.
Ensure that your body language aligns, with your words and intentions.
Here is the paraphrased version.
1. Make sure to maintain eye contact sit or stand up straight and avoid gestures.
2. Establish boundaries;
Politely but firmly communicate your limits to others whether its regarding your time, workload or personal space.
3. Seek feedback regularly;
Sometimes we may think we’re being assertive when we actually come across as aggressive or passive. Receiving feedback can help us tune our approach.
4. Practice assertiveness scenarios, with a trusted friend or colleague; Engaging in role play can help refine your techniques and build confidence.
5. Expand your knowledge;
Attend workshops, read books. Take courses on communication and assertiveness. The more you learn the better equipped you’ll be in this area.
Just keep in mind that being assertive doesn’t mean you have to win every argument or have everything go your way. It’s, about expressing yourself in a manner that shows respect for yourself and those around you. Once you strike a balance, between speaking up and being considerate you’ve truly mastered the art of assertiveness in the setting. So don’t hesitate to speak up and let your voice be heard!
What attributes are necessary to exhibit assertiveness?
Being assertive means being able to express your feelings, beliefs, opinions and needs in a improvest and respectful manner. To effectively assert yourself there are qualities and skills that you should develop and demonstrate.
1. Self-awareness.
Understand and acknowledge your emotions, needs and rights.
2. Confidence;
Have faith, in your value and the legitimacy of your emotions and needs.
3. Effective Communication;
Speak clearly and directly without being overly aggressive or passive. Use “I” statements to express how you feel or what you need without blaming or criticizing others.
4. Active Listening;
Pay attention to what others say without interrupting judging them or planning your response. This will help you understand their perspective better so that you can respond effectively.
5. Empathy;
Recognise and respect the feelings, needs and rights of others even if you don’t necessarily agree with them.
6. Calmness.
Remain calm. Composed in challenging or provoking situations. You can achieve this by practicing breathing exercises grounding techniques or other relaxation methods.
To enhance your growth and adapt your approach when needed it is important to learn. You can educate yourself about assertiveness by reading books attending workshops or seeking therapy. The more you gain understanding and practice the proficient you will become.
It’s crucial to recognise that assertiveness is a skill that can be cultivated and improved over time. With dedication and consistent effort one can find the ground, between being overly passive and overly aggressive.
David Alssema is a Body Language Expert and Motivational Speaker. As a performer in the personal development industry in Australia he has introduced and created new ways to inspire, motivate and develop individuals.
David Alssema started his training career with companies such as Telstra and Optus Communications, and then developed Neuro-Linguistic Programming (NLP) within workplace training as principal of Paramount Training & Development.
As an author/media consultant on body language and professional development David has influenced workplaces across Australia. He contributes to Media such as The West Australian, ABC Radio, Australian Magazines and other Australia Media Sources.
Assertive communication is a way of expressing yourself that’s clear, direct and respectful. It strikes…
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