Assertive communication is a way of expressing yourself that’s clear, direct and respectful. It strikes a balance, between being passive and aggressive. Adopting a communication style can improve relationships reduce stress caused by conflicts and boost self-confidence. Here are nine characteristics of communication.
1.. Directness.
Assertive individuals express themselves in a manner without being overly aggressive or passive. They avoid using language or beating around the bush.
2. Respectfulness;
Being assertive means showing respect for others while being clear and direct. This involves refraining from belittling, interrupting or demeaning others during conversations.
3. Listening;
Assertive communication goes beyond speaking; it also involves attentively listening to what the other person has to say.
4. Confidence.
Displaying confidence through a posture steady voice and maintaining eye contact reflects assertiveness. It’s not about arrogance but about having faith, in your rights and perspectives.
5. Taking Responsibility;
Assertive communicators take ownership of their actions and emotions.
They prefer using statements, like “I feel” or “I believe” than blaming others or making statements.
6. Openness to Feedback;
Being assertive also involves being open to receiving feedback. Of getting defensive an assertive individual will listen, evaluate and then respond.
7. Consistent Nonverbal Communication.
The body language of someone who’s assertive matches their words. This means maintaining eye contact having a upright posture and using gestures that align with their spoken words.
8. Focus, on Problem Solving;
than assigning blame assertive communication aims at finding solutions and resolving issues.
9. Establishing Personal Boundaries;
A crucial aspect of assertiveness is the ability to set boundaries and communicate when those boundaries have been crossed.
Remember that assertiveness is a skill that can be cultivated and strengthened over time. It requires practice, self-reflection and sometimes even feedback from others to improve.
Nine Techniques for Promoting Creativity in the Workplace
Encouraging and fostering creativity, within the workplace is crucial for driving innovation problem solving and overall growth. Below are nine techniques to promote creativity among employees.
1. Fostering Open Communication and Trust;
Establish an environment where employees feel comfortable expressing their ideas without the fear of facing criticism. Encourage conversations, interactive workshops and collaborative brainstorming sessions. It is important that leaders are approachable and receptive to suggestions.
2. Embracing Diversity in Teams;
Emphasise the value of perspectives, experiences and problem solving approaches by encouraging the formation of teams with backgrounds, expertise and thinking styles. The amalgamation of these viewpoints can pave the way for solutions.
3. Nurturing a Culture of Risk taking;
Creating an atmosphere that allows room for failures is crucial to nurturing creativity. Of punishing mistakes view them as learning opportunities. By creating a culture that encourages calculated risk taking (within bounds) you create space for groundbreaking ideas to flourish.
4. Supporting Continuous Learning;
Provide opportunities for employees to expand their knowledge base or delve deeper into their areas of interest through workshops, seminars, online courses or even book clubs. An informed mind often brings perspectives and sparks creative thinking.
5. Allocating Time, for Reflective Thinking;
Googles known “20% time” policy allowed employees to dedicate one day, per week to projects to their primary responsibilities resulting in groundbreaking innovations like Gmail. While not every company may have the resources for such a policy even setting aside short and focused brainstorming sessions can lead to outcomes.
6. Embrace Playfulness;
Numerous studies have demonstrated that including play into work boosts creativity and problem solving skills. Consider introducing elements within the workspace such as games, enjoyable breaks or creative workshops. Not do these activities help alleviate stress. They also stimulate the mind in novel ways.
7. Designing an Inspiring Workspace;
The physical environment plays a role in fostering creativity. Think about implementing spaces, diverse working areas, ample natural light and designated relaxation spaces. Altering one’s surroundings can lead to perspectives and new ways of thinking.
.8. Recognising and Rewarding Creative Initiatives.
It is crucial to acknowledge and reward employees who generate ideas or propose solutions. This not boosts their morale. Also serves as inspiration for others to think outside the box.
9. Seek External Inspiration;
invite guest speakers organize field trips or engage in activities beyond the work routine. Exposure, to industries, cultures or environments can provide insights and ignite inspiration.
In the end it’s crucial to foster a setting that not promotes but celebrates creativity. Keep in mind that creativity doesn’t always yield outcomes. It’s a journey and the process itself holds significance as reaching the destination.
David Alssema is a Body Language Expert and Motivational Speaker. As a performer in the personal development industry in Australia he has introduced and created new ways to inspire, motivate and develop individuals.
David Alssema started his training career with companies such as Telstra and Optus Communications, and then developed Neuro-Linguistic Programming (NLP) within workplace training as principal of Paramount Training & Development.
As an author/media consultant on body language and professional development David has influenced workplaces across Australia. He contributes to Media such as The West Australian, ABC Radio, Australian Magazines and other Australia Media Sources.