Office Etiquette Training
Available for Offices across Australia including Sydney, Brisbane, Adelaide, Perth, Canberra, Parramatta, Melbourne, Geelong, Gold Coast.
The workplace, just like any social-interaction based environment, has many rules and laws – both written and unspoken – that govern, shape, and dictate which behaviors, mannerisms, and habits are acceptable within its presence and which ones are not. These rules and laws were established long ago in workplaces before our time for a myriad of reasons; though it is generally accepted that the vast majority of these were created for the express purpose of maintaining order within the workplace as well as encouraging or sometimes even incentivising certain beneficial behaviors for it.
If there is an unwillingness to participate or operate within the boundaries of the workplace social settings it can cause undue friction between themselves and the workplace at large. This can range from disruptive behavior, greater discomfort for their fellow employees, to property damage, and loss of indispensable assets.
Here at Paramount Training and Development we are aware of such individuals and their deficiencies in the social environment. We along with experts from relevant fields, now offer you our Office Etiquette Training course with the express purpose of assisting individuals in learning and integrating themselves into the workplace.
Office Etiquette can be a difficult and obscure area to teach as it is primarily dictated by the unwritten and unspoken rules and regulations created within. We here at Paramount Training and Development are aware of the wide spectrum of issues and skills, and how some people are better at certain things than others such as being professionally qualified for a job but impaired by one’s lack of experience in dealing with people. We feel that these individuals deserve a chance to develop themselves and advance in the workplace, to that end we created this Office Etiquette training program to assist in their needs and the demands of the office workspace.
Identify and differentiate office behaviors
The first step in Office Etiquette training is a deceptively simple one; to identify acceptable and unacceptable behaviors within the social context of the workplace; deceptive, as some learners will be unaware that one or the other is good or bad within the context of the workplace until it is handily pointed out by our highly professional proctors and experts. Once this is done, learners will be made to learn the how’s and whys of these behaviors using a mix of simple lectures to demonstrations to help illustrate the benefits or potential for disruption these behaviors present.
Demonstrate proficiency in using devices for social interaction
Thanks to technology, the world has gotten smaller and with that reduction in size comes the demand for proficiency in operating new technology. Those undertaking Office Etiquette Training are taught to see these new technologies as just another instance of social interaction with certain limitations imposed on them such as lack of visual feedback when using traditional telephones, or slow responses from correspondence online. Learners will gain insight into using certain strategies and tactics to improve their ability to conduct social interactions through these devices, with the intended goal of creating a system for them that allows them to regularly conduct these interactions appropriately.
Learn how to work with difficult people
Working with uncooperative individuals, whether as coworkers, employees, employers, or clients, is a detrimental but common aspect of everyday life in the workplace. While learners undertaking Office Etiquette training may be aware of this fact, it will be up to them, with help from our trainers and experts in relevant fields to construct a system that will allow our learners to work with uncooperative people and give them further tactics to cooperatively work in spite of, or in concert with their difficult peers in any context, while remaining as courteous as possible.
Create tactics to combat procrastination
The workplace is a place for work; it’s even part of the name. However, there will be instances and occasions where one may lack motivation or capacity to do so. This uncooperative behavior is frowned upon in the workplace, and can prove to be detrimental for both the individual and the organisation they work for in the long run. Participants of Office Etiquette are given methods and strategies to combat this lack of motivation and with a bit of practice and opportunity to practice these lessons within a workplace setting, it is hoped that these lessons will prove useful in combating procrastinating behaviors.
Develop methods to improve Professionalism in the workplace
We teach participants about Professionalism. We discuss how professionalism isn’t just carefully studied behaviors and attitudes that one has toward the workplace at large but is also a philosophy, an attitude, a frame of mind where the individual knows of and is aware of how they are part of a company much larger than themselves. We discuss how participants are to operate within the bounds of that organisation to the best of their ability as in doing so would only further themselves as indispensable assets within the workplace and improve the workplace around them with their mere presence. Learners undertaking Office Etiquette training will be taught this ‘part of something great’ way of looking at their employment and is hoped will foster a positive and professional attitude with them that they can take back to their workplace and improve upon once their training is complete.
Customised Training Session For Teams (Included No Charge)
Our team believe that our clients always know the inner workings of their own business best. Hence, we not only provide a vast selection of training courses for them to choose from, we also provide the option to customise the course to the requirements our clients see fit. All our clients have to do is make a customisation request, and we will modify anything from basic font to aesthetic design. We believe that a course tailored by the instructions of our clients is always going to guarantee their satisfaction with their learning experience. Learn more about customisation and get a sample by calling our team today. We are here to help.
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Here at Paramount, we are always creating new content for training courses. This is our company’s mission; to produce high quality content that will help our growth-minded, valued clients become their best in and out of work. To do this, we take requests from our clients to make specific content if they cannot find it in our comprehensive, extensive online library of training courses. Our team is always ready to listen, and we will construct courses on request. There is no subject or module that needs to be skipped. If you have specific needs, have our team create a workbook just for you. Contact us for more details and pricing on our Manual Creation service.
Instructor Led Online
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. We book in a time available to you. Same course as a workshop but just for you and online instead.