Managing Poor Performance Training

All companies have to deal with poor performance from employees. Whether you have to deal with this infrequently or on a daily basis will depend almost entirely on the type of business that you have. That’s why it’s important to keep targets so that you will be able to determine if your customers are being served or if the staff is doing their job up to the standards set by your company. If you believe that your employees aren’t meeting your standards some training may be required to remedy the situation. When you join the Managing Poor Performance Training session, you will be able to customise the training to suit your performing participants and industry.

Our highly experienced professional trainers will not only teach you and your team the skills that you will need to stay motivated, you will also be trained in the aspects of personal development and creativity. You will also be able to highlight the areas of performance that you would like our trainers to focus on to further enhance your team in those aspects. This will be an excellent way for you to bring to light the performance issues with your team in a professional and effective learning environment.

The goal of the Managing Poor Performance Training session is to create effective, efficient, and high performing individuals that will be able to keep their cool in difficult situations in the workplace. Whether you have in mind a few individuals in your company whose performance you would like to have improved or would like to help your managers be more effective in dealing with managing coworkers with poor performance, we will be able to assist you. The content of this session can be changed to suit your managers or the performing members in your organisation.

Addressing poor performance in the workplace is of utmost importance if you want your organisation to perform effectively and efficiently. In this training session, you will be provided with the necessary techniques and strategies that you can apply to your company in order to boost morale naturally and effectively and keep your organisation performing at optimal levels.


How to become self-motivated

Learn the skills to be able to become self-motivated in situations where you need to increase performance.

How to manage poor performance effectively

Effectively managing poor performance is a skill itself. Learning how to become a manager and recognising poor performance indicators is essential.

Creating a healthy work environment

By creating a healthy work environment, you know your employees and team around you have the very best situation to become high performing individuals. Learn how you can increase your teams effectiveness with some simple ideas for the workplace.

Building Strong Teams

They say that a team is only as strong as its weakest link. Learn how each individual can assist in building a strong team. This section helps you mange poor team performance also.

How to create an energized and positive outlook

Positivity will create energy. Learn how to build both a positive and energized outlook or mindset.

How to become creative and problem solving

This section provides your participants with unique problem solving skills to help you and your team become more creative.

The 6 Thinking Hats

We may have heard about the famous De Bono’s six thinking hats. We discuss how to use these thinking methods to assist with outside the box thinking and information gathering.

Lifestyle impacts at work

Many of us have life issues that impact our performance at work. This session here doesn’t go into individual detail, yet provides some simple general solutions to the work/life relationship.

Become results driven

Setting goals and becoming a results driven person can help you increase performance and always be a performer. Learn about the simple skills to become more results driven.

Personality and behavioural styles

We discuss a little about individual personality strengths and how we can utilize our amazing talents to become a better performer.

More modules are available for your team training needs also

Learn just how to create and execute a performance management procedure that is powerful
Describe the leading 10 causes of poor performance.
Choosing the right approach for handling poor performance
Identify and resolve performance and absence problems
Comprehend motivation in the work place and how to achieve the most from your employees
Identify what behaviour is the reason for the employee to under-perform
Comprehend function and the importance of strong performance management
Support your staff appropriately.
Work to resolve poor performance in the interests of the whole team.
Manage staff with emotional difficulties.
Explore different ways of incentive’s performance
Considering and implementing suitable disciplinary actions
Discover the best way to spot the warning signs of poor performance and take precautionary actions
Review your organisation’s policies and practices consistent with the law and HR best practice.
Identify and react to the causes of functionality versus inferior operation.
Contemplate the industrial relations implications of poor and under performance.
Give constructive and honest comments to staff.
Improve/develop skills in performance management for your staff.
Ensure you are supplying the right amount of support
Handle staff that is aggressive and tough.
Common performance problems and manage poor performance in their teams.
Identify the cause of poor performance in your staff.
Comprehend the law in regard to performance management, lack and strain
Confront their inferior performance
Keeping proper records and evidence
Redirect their behaviour to improve functionality
Discover how to provide effective coaching and produce positive comments
Provide constructive responses to performing staff
Learn methods to reward good performance, both fiscally and non-financially
Ensure that all team members understand and give to their targets
Consider what you can do in order to ease the scenario.
Examine a range of techniques and tools that enable the efficient management of inferior performance.
Use a 6 step procedure to train staff members towards solutions to overcome their poor functionality.
Create an environment that staff can thrive in
Identify essential behaviours by recognizing boost and just how to dedicate continuing performance management needed in performance planning
Consider how to minimize operation issues in the workplace.
Dangers associated with inferior performance being mismanaged

More information on the course outline

During this session, we will help participants to :

Learn more and understand the role of goal setting in performance management. Gain the tools to help your employees or co-workers set and achieve targets. We also discuss a three-phase model that can assist you to prepare employees for peak performance, activate their internal motivation, and value their skills. Overall our trainer will provide range knowledge of inspirational instruments and techniques to improve performance in individuals.

It is the self-manager’s responsibility to:

Discover immediate targets, Build a performance supportive attitude
Handle on the job activity, Supply on the job motivation, Identify obstacles standing in the way of getting the job done, whenever possible
Remove those obstacles and ensure that the job gets done
Recognise on the spot opportunities for performance improvement

There are four basic ways to gaining worker involvement in setting standards :

1. The manager considers all variables, prepares tentative standards, and discusses them with employees to get agreement.
2. The workers set their very own standards that were tentative and bring them to the manager for acceptance and discussion.
3. The manager and workers independently establish standards for each of the key results areas selected for the job. These standards are compared and discussed to reach agreement.
4. Employees and the manager jointly discuss and set performance standards.

Training is to prepare the employee to be able do the job. It is an supervisor’s prime responsibility to:

Pick the right individual for the job
Create long term objectives of the employee
Ensure objectives are clearly conveyed
Ensure the essential material and people supports are in place to carry out those objectives

Goal setting and performance review

Our trainer will provide participants with new tools and skills to be able to set goals and review performance effectively and professionally. This training session can be modified to include or exclude modules. For a session to suit your teams needs contact us for more information.

Tailored For Results

With a range of different training options, content and methods, we can create something to suit you if the above objectives do not meet your needs. Pictures, questions and material will all be modified to suit training requirements and objectives.

Contact us to book your training in Canberra, Gold Coast, Sydney, Brisbane, Parramatta, Melbourne, Adelaide, Darwin, Perth

For more information on this training session and a free custom outline please call 1300 810 725

Managing Poor Performance Training Outline

Lesson One

Course Overview

We generally devote the first part of the day getting to know participants and discussing what’s going to take place during the workshop.

Lesson Two

The Shared Management Model

To Begin, participants will learn about the three-phase model that will be the focus of the program. Participants will also learn about creating the employee their own internal manager.

Lesson Three

Setting Goals

Next, participants will use a goal setting tool to set some goals for the workshop. Then, they will learn how to use this instrument in the performance management procedure.

Lesson Four

Phase I (Planning )

During This session, participants will explore how to prepare the employee to go beyond their best using coaching and training. We’ll also talk about deciding on the best person for the job and establishing standards.

Lesson Five

Phase II (Activation)

Participants will learn what the activation phase is all about. They will also learn strategies to turn workers into self-motivators.

Lesson Six

Phase III, Part A (Ongoing Assessment )

Evaluation Is a vital component of managing for performance. This session will look at ongoing evaluation, particularly constructive feedback.

Lesson Seven

Phase III, Part B (Formal Evaluation)

Next, Participants will learn about formal types of evaluations, including performance reviews.

Lesson Eight

Workshop Wrap-Up

At The end of the day, students will have an opportunity to ask questions and fill out an action plan.

Additional Modules and Sample Sections

How to become self-motivated

Here the members of your team will learn how to keep themselves motivated regardless of what situation they may be in their work and personal lives. This alone will increase the effectiveness of your team and lessen the poor performance within your organization.

How to manage poor performance effectively

Effectively managing poor performance is a skill that can be acquired and sharpened. Here you be able to enhance your managerial skills and learn how to recognize poor performance indicators so that you will be able to address issues in their early stages before they manage to become a real problem for your organization.

Creating a healthy work environment

Simply by creating a healthy work environment, you will be able to boost the motivation levels of your employees naturally. Here you learn how to create a work environment that is healthy, pleasant, and conducive to work.

Building Strong Teams

It is often said that a chain is only as strong as its weakest link. The same holds true for teams in the workplace. In this part of the session, you will be able to learn how each individual can assist in building a strong team.

How to create an energized and positive outlook

Positivity attracts positivity. Having a positive outlook in the workplace will energize the team and increase the productivity of its individual members. Here you will learn how to build and utilize positive energy to boost the morale within your organization.

How to become creative and problem solving

Here you will be provided with unique problem solving skills and techniques that will help you and the members of your team to think outside the box when it comes to solving the problems within your company.

The 6 Thinking Hats

Six Thinking Hats is a simple, effective parallel thinking process created by the de Bono Group that helps people be more productive, focused, and mindfully involved. It is a powerful toolset which, once learned, can be applied immediately. Here we will discuss how to effectively use and apply these methods to help your team think outside the box and gather useful information effectively.

Lifestyle impacts at work

It can be quite disastrous for companies when employees bring their personal problems to work. Here you will be provided some simple, yet effective, general solutions to address the problems when it comes to the work/life relationship.

Become results driven

When the members of your organization become results driven, they will naturally become more effective and efficient in the workplace. Here you will learn about the simple skills that you can apply in your organization it become more results driven.

Personality and behavioural styles

In this part of the session, individual personality strengths will be discussed. Here you will learn how to use the strengths of the individual members of your team so that you may be able to perform at optimal levels in the workplace.

Customised Training Session For Teams (Included No Charge)

Evolution, improvement and advancement: these are but some of the results that a modified training manual can achieve and earn. For our part, we will listen to your direction and modify your workbook accordingly by changing the page designs, activity styles, workbook style and certificate colouring. You will have hundreds of options to choose from, so the possibilities for you to innovate are essentially inexhaustible, all at no cost. Call one of our team members today.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

If you’re aiming for the highest of training solutions for your company and team, we’re absolutely with you. With the content creation service, we can work together to provide an excellent and unique training manual for you and your team. Simply lay down your plans, and we’ll make all sorts of additions to the modules and content including illustrations, charts, graphs, case studies, research, statistical data, theoretical frameworks, languages; the list goes on! Don’t hesitate to add as many as you want, because we’re ready and able to provide you with nothing less than innovation and unique training solutions.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

What is online assisted training? Well, it is a 1 on 1 session covering the same high quality training material, teaching you the same techniques and skills as the workshops over online video feed with one of out professional trainers. They are there to guide and help you through your learning experience and ensure you learn the different aspects of your chosen course that needs to be covered.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Like learning at your own pace? Prefer to take your time and work on your own? Our online self paced options sound like they may be a perfect fit for you. Relax on the couch with your laptop and watch a series of videos, presentation and go through different activities and questions to build new skills in the areas you desire. Also available is an option for a professional grade certificate to be posted to you upon completion.

Get Information or Quotation For Your Team

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