Why choose an Australian Training Provider? Client Custom Solutions We work with each client to create bespoke solutions that meet their needs. We want to know what challenges you are facing and what goals you are trying to achieve, before we design content, methodologies and learning solutions that are custom-built for you. Trainer Development Are […]
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Effective writing in the workplace Writing is one of the important tasks in the working area. The principles remain unchanged for any type of the writing however the business area can raise some issues when it comes to writing practices. Knowing what good business writing should include can be hit or miss your career. Lets
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How to be more self-confident Self-confidence is healthy, especially if it allows you to excel in your school or professional life. Students who express high levels of self-confidence achieve more. Your level of self-confidence even affects how you present yourself to others. Creating self confidence helps you in all walks of life so finding out
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What is workplace violence and how do we deal with it? Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behaviour that occurs at the work site and endangers an employee’s physical safety or health is defined as workplace violence. Included in this definition are a wide range of behaviours, from
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What is bullying at work? Workplace abuse is defined as follows: ‘Workplace ‘abuse’ is: Repeated, injurious, ill treatment of one or more persons by one or more perpetrators consisting of unwarranted coercive, intimidating, or otherwise humiliating conduct directed at one or more recipients. 8 Types of workplace bullies The best way to cope with a
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Why Resilience Training Is Important Resilience training then is a good supplement to the usual treatments that experts offer for mental ill health. Evidence-based therapies such as cognitive behavioural therapy are excellent for overcoming current symptoms, reducing stresses in the here-and-now, and helping people to respond to immediate issues. But resilience techniques go beyond that:
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Your Minute Taking Time Has Come! The moment will surely come, whatever department of government, community group, charity or private company you find yourself working for. There has to come a time, if not actually at the start of your career, then at some point along the way, when you will be asked to take
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Minute Taking Techniques for Board Meetings Minute taking is a very important and useful function of any board meeting, but not all board member enjoy it and not all will be any good at it. Board meetings have to be recorded. If they are not, they basically don’t exist at all, in any meaningful sense of
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What is Customer Contact? Customer Contact is the process of having a question done by a customer before, during and after buying the product or service. It is the process of dealing with a problem of the customer and providing a friendly solution for them based on some wonderful call center services. The call centre
What is a Cyber Attack and Scam Awareness ‘Cybercrime’ also understood to be computer crime involves a wide range of criminal activities that are carried out by using and/or targeting a computer or related system especially illegally to access, transmit or manipulate data. Some cybercriminals conduct cybercrime through the dark web but it is not
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Anger; A Positive and Negative Emotion We feel different emotions throughout the day. Some emotions are positive, some are negative, others are a mix of positive and negative (though we a lot of the time don’t experience them that way, either at the time we have them or because they are not, or at least are
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Process Strategy and Skills for Conflict Conflict is part of any work environment. The point that conflict exists isn’t the issue, but having an effective conflict resolution strategy to solve that conflict if it begins to impact the business is key for any manager. While conflict can be a creative fuel that helps teams compete
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Contact our staff for any question, request or assistance.
We are always available to help.
Contact our staff for any question, request or assistance.
We are always available to help.
Contact our staff for any question, request or assistance.
We are always available to help.
Contact our staff for any question, request or assistance.
We are always available to help.
Contact our staff for any question, request or assistance.
We are always available to help.
Thank you for choosing to work with us. We would like to help build a session that suits you. You may have already received a sample from our team, however we would like to learn more about your needs.
Contact our staff for any question, request or assistance.
We are always available to help.
