Predicting Feelings
Imagine yourself in this situation: A friend asks you to a party. You learn that all the girls in your group were invited — except for Paula. How do you think Paula will feel if she finds out?
A. angry
B. sad
C. hurt
D. excluded
E. confused
F. nervous
G. embarrassed
H. indifferent
Paula’s exclusion has no doubt sparked a host of strong emotions, ranging from frustration and hurt to bewilderment or even apathy. While anger and sadness are likely top contenders for how she is feeling, it’s also possible that feelings like embarrassment or nervousness may be lurking beneath the surface.
Being emotionally intelligent means having the capacity to imagine how others are feeling, and use this insight in our interactions. This is something that everyone can build on with practice. Imagine a situation like Paula asking if you will be at Regan’s party – when it was not extended an invitation to her as well! In these kinds of moments, being sensitive towards each other’s feelings helps us navigate complex interpersonal dynamics effectively.
How to Read Body Language
Emotional intelligence is more than understanding verbal cues: it’s also about paying attention to the unspoken signals people give off. By doing so, we can gain valuable insight into any given situation.
Paula approached you, clearly disappointed. It seemed as though she was aware that she hadn’t been invited to Regan’s party on Saturday and wanted confirmation. You had a choice of reactions – each one carrying its own set of implications – but your most likely response would have been either B or E in the given situation.
Paula arrives beaming, eager to hear about a possible party this weekend. Her enthusiasm is palpable as she excitedly asks if you’re joining in on the celebrations – leaving no doubt that her curiosity has been piqued and an invitation may potentially await!
An emotionally intelligent person would recognise the difficult position they are in, where an appropriate response to a friend not invited could mean helping or hurting them. In this case, one must carefully consider how best reply can be formulated so it is beneficial for all involved.
Understanding How Reactions Occur
Being empathetic is a key factor in creating successful relationships; by understanding how people think and feel, we can work to anticipate their reactions while effectively communicating with them.
For instance:
What could have happened between 8 a.m., when your friend was smiling, friendly, and energetic in homeroom, and later that afternoon when they appeared upset, almost on the verge of tears? What is your best guess?
With empathy and insight, people can recognise the potential impact of their words or actions on others. Being able to understand how another person might feel in different situations helps us build healthier relationships through better communication.
Strategies for Developing This Ability
1. Start Your Journey by Watching
Our body’s natural instinct to respond as if we experienced a physical misfortune when observing someone else suffer can be attributed in part to the activation of mirror neurons. Studies suggest that this biological phenomenon may have an evolutionary purpose; it assists us in understanding and empathizing with others, allowing for more meaningful relationships.
Here are some ways to sharpen your observation skills:
- Examine people’s faces and posture. The next time you’re out at the mall, or drinking coffee, or in a metro or bus, try this: Look around and attempt to decide how individuals may be feeling dependent on their body language, facial expressions, and what they are doing. Maybe the lady with books on her lap has an exam looming. Does she seem self-assured – or anxious? How about the guy with his eyes shut? Is he feeling tranquil? Weary? Distressed?
- To gain insight into real human emotions, read books or watch films that depict them accurately. Study how the different characters feel and behave. Thoroughly consider why they experience those emotions. With what you’ve learnt, attempt to forecast when a character will take their next step. Alternatively, try to explain why they did what they did.
2. Listening Helps Improve it
It’s been scientifically proven that fostering a sense of connection and understanding with others comes from being an active listener. By simply allowing someone else to express themselves, people can make closer emotional connections which leads to strengthening relationships.
Not surprisingly, many of us think we are skilled listeners. We may not realise it but our focus is often on what we plan to say next rather than fully absorbing the conversation – hindering us from being truly effective in this area. To maintain meaningful dialogue and become a better listener here’s some helpful strategies:
- In daily conversations, take the time to attentively listen to the other person. Make it a habit to prioritise listening over talking.
- Pay attention to emotions in addition to the tale. When a friend experiences something, try to envision how they might have felt. Proffer statements that indicate you are striving to perceive your friend’s experience, like: “Oh, that must have been incredible!” or, “That has got to be irritating for you.” You’ll most likely observe that you feel closer, more “in tune” with them. You could discover you can foretell what your mate will say next.
- Use your time to listen carefully to someone. Talk to a companion or relative concerning a memorable moment in their life. For instance, request that your parents explain their big day or have your grandparents tell you regarding the birth of their very first kid. Attempt to envision what the experience was really like for them. Petition them to clarify more about how they felt and why.
4. Applying Knowledge to Generate Compassion
Through understanding and perceiving the needs of others, we’re given a unique opportunity to strengthen our relationships. By embracing empathy as part of our daily lives, we can more effectively build meaningful connections with those who are important to us. Give these three methods a try to become more compassionate:
- If someone you know is having a tough time, ask them what kind of help they need. If they say they don’t know, consider what you would need if it were you in their position and offer to do something similar.
- Demonstrate a genuine interest in those around you. Take the time to get to know people, but not in a prying or disingenuous way—instead, ask them about activities they enjoy, and how they feel, think, and view the world.
- React kindly; when you hear gossip, put-downs, or hurtful teasing, take a moment to think about how it would feel if someone did it to you. This will help you become aware of other people’s feelings and not participate.
A small gesture of kindness can create a powerful bond – researchers have found that strong social connections are invaluable to our overall happiness and longevity. Greeting someone who is alone at lunchtime is an easy way to make a meaningful difference in their day!
David Alssema is a Body Language Expert and Motivational Speaker. As a performer in the personal development industry in Australia he has introduced and created new ways to inspire, motivate and develop individuals.
David Alssema started his training career with companies such as Telstra and Optus Communications, and then developed Neuro-Linguistic Programming (NLP) within workplace training as principal of Paramount Training & Development.
As an author/media consultant on body language and professional development David has influenced workplaces across Australia. He contributes to Media such as The West Australian, ABC Radio, Australian Magazines and other Australia Media Sources.