policies

Workplace Safety Procedures Courses Workshops Tailored Training

Workplace Safety Procedures

Workplace Safety Procedures It is important to remember that you are responsible both for your safety and those of others. Safety practices are generally common sense. They can easily be overlooked or forgotten unless they become a routine or instinct. Standardised workplace safety procedures outline how to perform tasks without posing a risk to people, …

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Diversity and Inclusion – Workplace Policies Tailored Courses Brisbane Sydney Melbourne Perth Adelaide Canberra Geelong Sydney Gold Coast

Diversity and Inclusion – Workplace Policies

Diversity and Inclusion – Workplace Policies Diversity and inclusion at work has become more than a corporate trend. It is now a business imperative for international organisations. As employees make it a deciding factor in choosing their employer, the concept continues to gain ground in the corporate world. What is diversity? Diversity and inclusion are …

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Tips to Create Internal Policies Sydney Brisbane Melbourne Perth Adelaide Canberra Geelong

Tips to Create Internal Policies

Tips to Create Internal Policies What are internal policies? An internal company policy is a set or guidelines that are documented to establish standards for employee behaviour and procedures. Many internal policies must comply with certain legal requirements. These include privacy rights for employees. Your business’s nature and your management style will determine the policies …

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Creating Customer Complaint Handling Policies Sydney Brisbane Melbourne Perth Canberra Adelaide Geelong

Creating Customer Complaint Handling Policies

Customer Complaint Handling Customers want to feel that someone listens and understands them. They also hope you will resolve the issue to their satisfaction. Whatever the circumstance, customers should be grateful that you brought a complaint to your attention. Your business will likely encounter a customer complaint at some point. It is important to resolve …

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How to Handle a Dispute at Your Workplace Tailored Courses Brisbane Sydney Melbourne Perth Adelaide Canberra Geelong Sydney Gold Coast

How to Handle a Dispute at Your Workplace

Six Tips for Handling Disputes Do not try to avoid conflict or pretend it has never happened. Tension will increase over time, and it will only get worse. These uncomfortable issues must be addressed immediately to avoid problems and negative feelings becoming ingrained in your daily work routine. Encourage employees to resolve conflicts between them. …

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