Engaging Demotivated Employees

 In Behaviour, Demotivated Employees, Motivation

How To Engage Demotivated Staff

Why employee engagement is important

Are your employees passionate about what they do? Are they excited to work hard and help the company achieve its goals every day? You may have an employee engagement gap. This could be a problem where team members don’t feel connected or motivated to their jobs. This could be a serious problem. Disengaged employees can lead to a significant decrease in productivity, customer service levels, and retention.

What you can do

Concentrate on what they are most proud of. Engagement is about bringing your whole self into work.  High engagement is a psychological condition that allows for a narrow distance between one’s self (and their work) and another person. People become disengaged when their values and beliefs don’t align with those of their employer.

demotivated employeesWhat you should not do

Don’t assume employees will perform. While the relationship between engagement and performance is positive and consistent, it is not perfect. Some leaders and employees who are disengaged will do well in any organisation, while others will perform poorly.

It is not necessary to react in a dramatic way to people who are disengaged, as statistically they are more likely to perform poorly than others, but this doesn’t necessarily mean they can’t perform well or at all.

15 Ways to Re-engage Disengaged Employees

  1. Remember to remind them that someone is watching.- It’s important to watch and care. A great way to get employees to take an active interest in what they do is to remind them.
  2. Together, set goals: You can help an employee lose their focus at work by setting a deadline and directing them to a specific project. You may find them drifting through the organisation without purpose. By setting goals together, they will be more willing to buy in and you can give them something tangible to work towards.
  3. Thank you” This is an oldie but a goodie. Recall the moments you most treasured at work. You can bet they will have been rewarded for a win or success. Appreciate your employees, they will do more for you.
  4. Reward with Communication or feedback. You don’t need to win a major award, but you can thank the employee for any achievements, regardless of how small. This will show the company how much you value their contribution.
  5. They should be able to see the whole picture: Staff members who are disengaged often complain that they don’t understand what’s happening above their heads. They may not be aware of the strategy or direction of the business. Understanding the key goals and objectives will allow them to reengage.
  6. Instill a culture of opportunity: Boredom can lead to employee disengagement.
  7. You can mix up your staff’s work days by sending them on client visits, or setting aside times during the week for them to work on other projects related to the business but not their own.
  8. Flexibility is key- Give employees the option to work remotely if it is possible. Boredom and the other perils associated with boredom can lead to low engagement levels.
  9. Set clear expectations: Unless they are motivated by going alone, employees who are left to their devices will soon become disengaged, especially if there is no clear expectation or definition of success.
  10. Regularly communicate your expectations to employees, but let them decide how you will meet them.
  11. Ask for testimonials from customers- Explore your customer base and find stories about how staff members have improved the lives of customers. Share these stories with the company. Engagement will start to grow when disengaged employees see the positive impact their work has on others outside of the four walls.
  12. Encourage problem solving– Employees who deal directly with customers will soon tire of having to go through a lengthy chain of command before they can find a solution. Their engagement will also suffer.
  13. Encourage problem solving at the front lines and reward individuals who are particularly ingenious by giving them something of high value but low cost for the company, such as a trip to see the movie theater.
  14. Praise mistakes: Discipline for making mistakes is the worst thing that can happen to an employee. Managers should be open to making mistakes and remind employees that they are allowed to do so (provided the lesson is learned later). This is what you should do.
  15. Listen: Disengaged employees feel that they are not being heard. Make sure you show your support by listening at all times.

Last Thoughts

Employees who are disengaged are not lost causes. Employing just one or two of these working practices will increase your chances of building a team that is creative, emotionally engaged, and not afraid to speak up. That’s a great place to be. Call our team for more engagement techniques or a session to assist demotivated employees.

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