Behaviour

Personal resilience What is resilience? Psychologists define resilience to be the ability to adapt well to adversity. Resilience can be described as “bouncing back” after these [...]

Leading with Empathy While empathy is considered essential for authentic leadership, workplaces have shown a significant lack of empathy. This is largely due to how it is perceived. It is common [...]

Bully Prevention For Schools Bullying Prevention: What is it? There are many definitions of bullying, but it’s when someone uses intimidation, threats, or aggression repeatedly to get [...]

Dealing with Negativity Negative people will always be around. This can cause you to lose your mind and take its toll on your life. It’s impossible to avoid human contact and hunker down, [...]

Tips for Behavioural Interviewing What is a behavioural interview? Interviews are dominated by questions that probe the core of your past behaviour and present scenarios. Employers use a [...]

Understanding difficult behaviour in the workplace Although there is no miracle cure, there are ways to improve the behaviour of others. To fix such problems, it takes patience and time. It is [...]

Overcoming Objections Techniques There is nothing more dangerous than allowing sales objections to go unresolved up until the end of a deal. You will have to fight for your rights if the buyer [...]

What is workplace bullying? There are many forms of workplace bullying. These include harassment, discrimination and belittling. However, subtler actions can be detrimental to employees’ [...]

What is a workplace initiative? The definition of initiative is “work behavior that is self-motivating, proactive, and persistent in reaching goals.” You show initiative by taking [...]

Handling difficult people: A guide to challenging behaviours It is easier to deal with people who are obnoxious, or if their behavior affects multiple people. It is more difficult to deal with [...]

Positive body language: How to convey the right message What is Body Language? Communication goes beyond the words we use. This includes eye contact, smiling at the person you are speaking to, [...]