Workplace Anxiety People say that the best thing is when you do the work you love. Not everyone is that lucky, but work is certainly something that should make us useful or bring us funds that will contribute something to us. When we can’t get everything done on time, feeling overwhelmed, tired, or stressed is …
Deescalating Arguments Arguments are part of all relationships, friendships, workplaces. We are social creatures and will often come across someone’s point of view or an area in which we disagree. Although we do our best to be respectful, sometimes it is difficult to keep things neutral. Controlling your emotions is the best way to calm …
Personal resilience What is resilience? Psychologists define resilience to be the ability to adapt well to adversity. Resilience can be described as “bouncing back” after these painful experiences. However, it can also include profound personal growth. Although life may not be mapped out, everyone will encounter twists and turns. These include everyday challenges, life-altering accidents, …
Leading with Empathy While empathy is considered essential for authentic leadership, workplaces have shown a significant lack of empathy. This is largely due to how it is perceived. It is common to mistake empathy for sympathy/pity which can be demeaning. It is often mistaken for weakness and interferes with the ability to make tough decisions. …
Bully Prevention For Schools Bullying Prevention: What is it? There are many definitions of bullying, but it’s when someone uses intimidation, threats, or aggression repeatedly to get objects, activities, or social gains from others. Bullying prevention is about strategies to reduce bullying behavior. Students must be able to recognise and respond to bullying and other …
Dealing with Negativity Negative people will always be around. This can cause you to lose your mind and take its toll on your life. It’s impossible to avoid human contact and hunker down, so it’s important to have strategies to combat negative influences and keep your life, thoughts and actions positive. Negative people are known …
Tips for Behavioural Interviewing What is a behavioural interview? Interviews are dominated by questions that probe the core of your past behaviour and present scenarios. Employers use a behavioural interview to evaluate job candidates based upon their past behaviour. Instead of asking hypothetical questions such as, How would you respond if you were put under …
Understanding difficult behaviour in the workplace Although there is no miracle cure, there are ways to improve the behaviour of others. To fix such problems, it takes patience and time. It is possible to work together to avoid conflict-producing and unproductive behavior. This toolkit examines some of the most disruptive and difficult employee behaviour types. …
Understanding Difficult Behaviour in the workplace Read More »
Overcoming Objections Techniques There is nothing more dangerous than allowing sales objections to go unresolved up until the end of a deal. You will have to fight for your rights if the buyer has a strong opinion. Objection handling occurs when a prospect raises concerns about the product/service being sold. The salesperson then responds in …
What is workplace bullying? There are many forms of workplace bullying. These include harassment, discrimination and belittling. However, subtler actions can be detrimental to employees’ mental health. These include being excluded from work meetings or social activities, being subject to jokes and constant teasing, or receiving excessive performance monitoring in comparison to your peers. These actions …
What is a workplace initiative? The word initiative refers to the word also known as “start”. This is because it is all about using your initiative to get things moving under your own steam. Employers love words like “selfstarter”, self-motivated, or “proactive” because they are all linked to initiative. The ability to independently assess and …
Handling difficult people: A guide to challenging behaviours There are many types of difficult people. Some people talk all the time and don’t listen. Others always have the final word. Coworkers sometimes fail to honor their commitments. Some coworkers criticise things they didn’t create. Coworkers who are difficult compete for power, privilege, or the spotlight. …
Contact our staff for any question, request or assistance.
We are always available to help.
