Assertive Communication Skills
Assertive Communication Skills
Communication and assertiveness are interpersonal skills that help people maintain healthy relationships, resolve conflict and not be repressed. Assertiveness is a relationship style that walks a fine line between being passive and aggressive.
This Assertive Communication information brochure is intended to help your client understand assertiveness. This handout explains the characteristics of assertive communication as well as how it differs from passive or aggressive communication.
Assertive communication allows you to communicate positive and negative feelings and ideas in an honest, open, and direct manner. It respects the rights of others while acknowledging our own rights.
Being assertive can help you manage stress and anger, and increase your coping skills. Assertiveness is an essential communication skill. Being assertive can allow you to express yourself clearly and defend your views, while respecting others’ rights and beliefs.
Because it is based upon mutual respect, assertive communication makes sense. It’s a diplomatic and effective communication style. As assertive communication shows respect for yourself, it allows you to speak up for yourself and your views. This shows that you are aware of the rights of others and are willing to work with them on resolving any conflicts.
The benefits of assertiveness skills in communication
- By assertive communication, you can improve your relationships and reduce stress from conflict. You can also get social support in difficult times.
- You can avoid over-requesting others and encourage balance in your life by saying “no” politely but firmly to their requests.
- Learn to speak assertively and you will be able to respect the rights and needs of everyone, including your own. You can also maintain boundaries and help others feel respected while at the same time.
- Being assertive helps us feel better about ourselves and others.
- Being assertive minimises the possibility of hurting or alienating others.
Many people find it difficult to assert themselves, and often have confusion about what it means. This skill is essential for new leaders, managers and introverted people in social situations.
It can be difficult to establish this habit and keep away from the two other styles of communication. You need to be able to control your emotions. There are smart, easy ways to increase your assertive communication skills.
Communicating assertively and communicating skills
1. Set professional boundaries. You can maintain a healthy work/life balance by setting realistic expectations and politely, but firmly, turning down any projects that exceed those limits.
2. Delegation skills. When appropriate, delegation is the ability of assigning tasks to others. Delegating is a way to separate assertive communication and passive communication. You can delegate responsibility in a way that suits you.
3. Leadership skill. A person who is assertive will not wait to tell someone they need to improve before they fire them. They will be proactive in recognising the need for change and communicating it constructively to the worker to help them succeed. Leaders can help their employees become great team members and enable them to grow the company.
4. Self-control Skill. You have control over the situation and can monitor what’s going on.
5. Active listening is a way to make others feel heard and understood.
Techniques for assertiveness in communication
Let’s look at some assertive communication methods:
1. Behaviour Rehearsal
It is simply a way to practice how you want your body and voice to be. This is a great technique to use when you are first learning to use “I”, as it helps to dissipate emotion and allows you to identify the behaviour you want to confront. This is a great technique to use when you first start to use “I”, as it helps to dissipate emotion and allows you identify the behaviour you want to confront.
2. Watch Your Tone
Relaxed voice is important. You should feel calm and sound relaxed. As with any new skill, this can take time. You should not be rude or hesitant when asserting your position. Be friendly and calm. Talking slowly and using a slower voice can help bring balance to the conversation.
3. Be Present
Effective communication is key to building better relationships and creating better communication. Do not bring up past issues or allow your mind to wander. This can show disrespect and cause you to lose sight of the point.
Understanding assertive communication is a key skill that can help you deal with difficult friends, family members, and coworkers. This will reduce stress and drama. In the end, assertive communication allows you to set boundaries and allow others to meet your needs without alienating them.
You need to practice, practice, practice! Practice eye contact and body language and practicing controlling your voice. Also, you need to practice communicating clearly but not aggressively. To further your abilities, you can take an assertiveness class.