Negotiation At Work

 In Negotiation

Negotiating at Work

coursedetailsWhen two people desire something different, conflict can occur. Your boss may say that the company can’t afford to pay you more. Conflict is part of everyday life. Conflict resolution does not need to be difficult or tense. You just need to be open and willing to work together in order to resolve conflict. Negotiation is the best way to work through it.

When should you negotiate

Negotiations at work are mainly between you and your boss.

These are just a few examples.

  • You want to see your pay increase at work.
  • You want to modify your shifts, or take a day off.
  • You want to change your role at work.

Prepare for negotiations

Before you approach your boss or coworker to negotiate, think about these things:

  • What you want out of the situation: Be firm and hold onto it, even when under pressure.
  • Any compromises that you are willing to make – These can be things that you don’t consider very important, but might be of value to the other person.
  • Be aware of the situation and likely responses of the other person. Ask them some questions to get a better understanding.

Here are 4 steps to help you negotiate

  1. Be friendly. Friendly, relaxed and easy-going people are more likely to achieve the results you desire. With a smile on your face and a little conversation, approach your boss or coworker. You should let them know that the conversation isn’t too important for you. To get them to be positive and open to your request, you want to set them up for success.
  2. Pay attention. Pay close attention to what they say. Paraphrasing what they just said will show that you are able to understand their point of view. Be polite and respectful. Do not get upset or take things personally. Keep your focus on the issue.
  3. Be assertive. Being assertive is knowing what you want, and being confident in asking for it. This does not mean that you should be aggressive. This also means being polite and persistent in your pursuit of what you want. Ask questions and explore the reasons you should receive what you want.
  4. Take your time. It takes time to negotiate well. Do not rush to get the results you desire. Sometimes it may take several discussions before you reach an agreement. Keep talking politely and respectfully about the subject.

negotiation at work

Negotiation skills

The right skills can make you more successful in any endeavor. This is also true for negotiating. Negotiating will be easier if you have the following skills.

Make sure you are prepared
Never go into a negotiation blind. It is impossible to negotiate without context. Know the product, the service, or any other topic that may be involved in the negotiation. It is important to be prepared by knowing not only what you will be negotiating but also who you will be negotiating with, and what their personalities are.

You can create a task list with items you need to research before you start the negotiation. This will help you to know how to present a compromise to appeal to the other person.

Active listening allows you to hear more than what they are saying. It also lets you see their body language. Listening intently will help you learn more than shouting matches.

Negotiating can often lead to emotions taking over, and people end up talking over each other. This aggressive approach will either backfire or keep the negotiation heated. This type of exchange is not for everyone and will result in miscommunications that can lead to a loss of time.

Be Dispassionate
Although emotional outbursts may feel great at the moment, they show that the other party is not in control. This is a benefit to them because if they are frustrated or have other heated emotions, they will be more likely for you to agree to something you don’t like or, worse, to disrupt the entire negotiation process.

Communication problems can lead to miscommunications and unresolved conflict, which are detrimental to both sides. Strong communication skills are essential for negotiation. It is important to communicate your message clearly and effectively.

Negotiations are not always about “us against them”. Collaboration skills can help. Negotiations are a form of collaboration in which two people with different views meet to find a mutually satisfying solution. Negotiations are easier to manage when everyone works together.

Be a decision-maker
The end of negotiations. Both sides reach a point when they have made concessions and can stand on a common space that is mutually acceptable. At that point, one must accept the deal. However, some people don’t want to. They are either delusional or indecisive, believing they can get another concession. To close negotiations successfully, it is important to be able to decide when to stop.

Negotiation tactics
The first step in negotiating is to have the skills. The next step is to actually negotiate. These are some strategies to use.

Three Counterintuitive Negotiation Strategies That Actually Work

1. Assume You are asking for someone else

When you are negotiating, consider how the request you make will affect others. It is not only for you but for your family as well as your future. Your employer will also benefit from it. It’s a matter of happiness with your job and the compensation you receive, which will make you more likely to work hard, and succeed.

2. Think of your opponent’s situation when you prepare for a negotiation.

Let’s say, for example, you would like to request a raise. Before you bring up the topic with your boss, think about what objections and challenges he or she may be facing. Is there a reduction in budget? Are there staff shortages? You’re more likely to reach an agreement if you can bundle your request with a way to save money or take on more tasks.

3. Ask for advice

It is not our intention to appear weak or vulnerable, especially in negotiations. So admitting that you don’t know the best solution and asking your opponent for his advice may seem foolish.


Workplace negotiations are a common topic. These include negotiating a salary or job offer, as well as everyday discussions about work load, responsibilities and scheduling. Negotiation is something most people view as uncomfortable. We make demands, bargain hard, and get as much for ourselves as possible.

In reality, however, negotiations aren’t always clear cut. Plus, the negotiation is not always about you. Your relationship with the other party to the negotiations is also part of it. Having a win win situation is ideal however always ends up with one side conceding something to the other. The conversation can be a chance to improve relations and strengthen existing ties.

Learn more about Negotiation by joining a short course or having a tailored session designed for your needs.

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