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Workplace Stress. Is it getting all too much Perth Sydney Brisbane Melbourne Canberra Adelaide Geelong

Workplace Stress. Is it getting all too much?

Workplace Stress: Is it getting all too much? Some stress in the workplace is normal, but when does it cross the line when the stress is making you sick? Working long hours, bad management, too many ‘supervisors’, not getting to take your breaks, lacking resources, unrealistic deadlines, two-faced co-workers and an extreme lack of teamwork …

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Communication Skills New Course Available Parramatta Brisbane Sydney Melbourne Perth Adelaide Canberra Ipswich

Communication Skills New Course Available

New Course Available For Communication Skills Communication plays an essential part in both our personal life and professional life. When there’s a miscommunication, it generates plenty of chaos and problems may occur. Communication is also very important when you’re in marketing or sales. If your communication abilities are good, it will become easy for you …

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Understanding Your Customers For Great Service Adelaide Perth Brisbane Sydney Melbourne Canberra Toowoomba Geelong

Understanding Your Customers For Great Service

Why you should understand your customers? Why is it good for business? Understanding your clients’ expectations and behaviours is crucial to implementing a successful customer-focused service strategy. But how can you get to the center of what your customers truly appreciate? How can you make a fantastic impression when providing customer support in the area? …

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What is Customer Service? Sydney Brisbane Melbourne Perth Adelaide Canberra Geelong

What is Customer Service?

Definition of Customer Service Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Characteristics of Good Customer Service Customer service is the act of taking care of the customer’s needs by providing …

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