Having expertise is highly valued,. If you want to enhance your influence and make an impact through presentations its crucial to combine your technical skills with effective communication abilities. While people often excel in problem solving they may struggle with skills. This can be a pitfall, for CEOs and senior leaders who tend to rely on rationality when dealing with emotional issues.
Traditionally they have been trained to approach everything as a problem that needs solving by using methodologies and spreadsheets. This rational decision making model puts an emphasis on risk assessment and rewards. Now imagine someone who is conditioned to tackle problems this way and add the time constraints we all face. Time becomes an enemy of empathy. When we feel pressured to resolve issues or come to conclusions within a timeframe we unintentionally prioritise conversations over exploring alternatives building relationships and creating the necessary impact—even if it takes a little longer. Essentially we decide how time something deserves before engaging with it rather than determining the actual time required. This is a challenge.
For many of us our calendars often feel like an obstacle course. It’s understandable that we prioritise time, over quality or empathy but eventually both suffer as a result. When we truly listen we learn; however if we stop learning our ability to listen diminishes.
The more we open ourselves up to communication, with others the insights we can gather. This change in mindset involves being patient and allowing conversations to naturally unfold. Additionally it’s important to focus on the benefits we can derive from these exchanges than getting fixated on what we might be missing out on.
Sometimes experts in fields unintentionally rush through discussions assuming that their expertise alone will establish their credibility. They try to save time by relying on their knowledge potentially reducing a 15 minute conversation down to just four minutes. Unfortunately this approach can make the audience feel hurried, disrespected or disconnected. It might even discourage them from asking questions due to fear of embarrassment. Consequently the experts ability to influence during presentations or conversations diminishes.
It is quite common for individuals versed in a subject to think they already have all the answers and are not open to engaging in meaningful dialogue. Changing this perspective is crucial. It requires a shift rather than just a technical adjustment. Similar to mastering a sport it takes practice and conditioning until it becomes nature. Raising our awareness levels embracing a mindset of learning and prioritising listening are essential steps, towards making this shift.
When it comes to communication there is one principle that stands out; we have a responsibility to ensure that our audience has an experience. By focusing on the needs of our audience and considering both long term objectives we can intentionally adapt our communication style to elicit the emotions we desire and avoid ones.
This article delves into the importance of communication, with influence in the workplace. Offers practical advice on how to achieve it.
Fostering Alignment and Unity
One of the reasons why communicating with influence is vital in the workplace is to foster alignment and unity among team members. When you can express your ideas and goals persuasively you have a chance of rallying your co-workers behind a shared vision. This unity of purpose enhances teamwork creates a sense of belonging. Allows everyone to work towards objectives.
Driving Change and Encouraging Innovation
Influence plays a role in driving change and fostering innovation. In todays paced business world, adaptation and innovation are crucial for an organisations survival. Through communication you can inspire your co-workers to embrace ideas adopt innovative practices and navigate change more smoothly.
Effective Leadership
Effective leadership goes hand in hand with communication. Leaders who can effectively articulate their vision establish expectations. Motivate their teams through persuasive communication are more likely to succeed. Influence is not about imposing your ideas but rather about inspiring others to follow your lead.
Resolving Conflicts
Conflicts are inevitable, in any workplace setting; however effective communication can help resolve them.By communicating you can facilitate discussions, mediate conflicts. Find common ground among parties, with differing opinions. This skill is invaluable for maintaining a work environment.
Boosting Productivity
Communication has an impact on workplace productivity. When you can clearly express expectations provide feedback. Motivate your team you empower them to perform at their best. This leads to increased productivity and better outcomes.
Establishing Trust and Credibility
Trust forms the bedrock of any relationship. Communicating with influence helps build trust and credibility. When you consistently deliver dependable messages your co-workers and superiors are more likely to place trust in your judgment and rely on your expertise.
Advancing Your Career
Professionals who excel at communication often have prospects for career advancement. Whether you’re aiming for a promotion or seeking opportunities the ability to articulate ideas effectively and persuade others sets you in a competitive job market.
Practical Tips for Communication
Now that we understand why influential communication is crucial here are some tips to help you enhance this skill:
- Understand Your Audience; Tailor your message to address the needs, preferences and motivations of your audience.
- Be clear and concise; Keep your language simple and avoid using terms to ensure that your message is easily understood.
- Tell stories; Stories have a way of staying with people and convincing them. Use them to illustrate your points
- Listen Remember that communication is a two way street. Take the time to actively listen and understand others perspectives before responding.
- Pay attention to body language; Your verbal cues, like maintaining eye contact and having good posture can greatly enhance the impact of your message.
- Project confidence; Have faith, in the message you are delivering. Ensure that it comes across confidently. This will inspire trust in your audience.
- Practice empathy; Seek to understand and acknowledge the emotions and concerns of others when communicating with them.
David Alssema is a Body Language Expert and Motivational Speaker. As a performer in the personal development industry in Australia he has introduced and created new ways to inspire, motivate and develop individuals.
David Alssema started his training career with companies such as Telstra and Optus Communications, and then developed Neuro-Linguistic Programming (NLP) within workplace training as principal of Paramount Training & Development.
As an author/media consultant on body language and professional development David has influenced workplaces across Australia. He contributes to Media such as The West Australian, ABC Radio, Australian Magazines and other Australia Media Sources.