Tailored Business Coaching Skills

 In Business, Coaching, Tailored

Tailored Business Coaching Skills

Effective coaching skills are crucial to the success and growth of any business. Coaching is essential for employee retention and onboarding, as well as performance improvement, skill development, knowledge transfer, and employee onboarding. Coaching others can be a powerful way to reinforce and transfer learning.

Today’s business leaders are more comfortable with a coaching style of leadership than those who have more authority. Leaders who coach their employees rather than dictating can build a more skilled and agile workforce that leads to a healthier and more profitable business.

Paramount offers coaching services to help executives and high potentials achieve their leadership potential. The best coaching is a partnership between the executive, coach and executive’s organisation.

istockphoto xExpert Business Coaching

1. Novice

Novices are at the “telling stage” of learning. They should receive lots of instruction and constructive correction. You can be confident in your employees and they won’t stay at this stage for too long.

2. Doer

Once Novices have mastered the task and are able to perform it, they can move to the Doer stage. Because they are still learning the job, there is still plenty of coaching. They are contributing to the team and doing productive work. There are opportunities to encourage positive behaviour change and praise Doers who achieve great results.


When Doers are able to complete a task according to standard, they can become Performers. They are now doing real work and carrying the entire load. They are doing the job the right way. Performers have very little coaching (if any) that is “tell”. However, feedback is still available. It focuses mainly on recognition of good results and improvement of results that do not meet expectations.

4. Master

Some performers may go on to become Master Performers. They can perform tasks according to standard and can also do it efficiently and effectively. They have an in-depth understanding of the tasks and can coach others. They are able to improve existing processes.

5. Expert

Experts can be valuable members of the team, and could even become team leaders. Experts are self-sufficient and don’t require a lot of guidance. They can even give direction to others. Experts don’t always need a lot of praise and recognition to keep them motivated. However, that doesn’t mean they don’t want it.

Tips for tailored business coaching

1. Ask for guiding questions

Here communication skills and emotional intelligence are really at their best. Managers should listen and ask questions to guide conversations, not give directives. Employees learn the most from their own answers.

2. Recognise the positive aspects

A balance of praise and criticism is essential for a good coach. Coaching conversations that are solely focused on the employee’s shortcomings and what they need to do differently is not motivating.

Don’t give compliments you don’t mean. It can be worse than not giving any. So take some time to reflect on the positive aspects of your employees and let them know you appreciate them.

3. Listen to empower

Both encouragement and empowerment are required for coaching. Your job as a manager or leader is to create one-on-one relationships that lead to improved performance.

Employees are likely to give you a lot of input and provide feedback. You must let your employees know that you are willing to listen to their ideas and opinions.

4. Learn their perspectives

Coaching employees to improve their performance and engagement will make a huge difference in achieving the results and changes you desire.

5. Discuss next steps

The goal of coaching conversations is to bring about change and result. Therefore, be clear in defining and describing what you expect from them. This will help you and your employee be on the same page regarding expectations and give them a clear understanding about the steps they can take in order to improve and make changes.

6. Coach in the moment

You can teach employees new things if they come to you with questions about processes or protocols. You should schedule time to meet with your employee if you are unable to stop what is going on right away.

You can also schedule a weekly meeting with each employee to discuss questions and concerns, as well as maintain productivity. If you want to coach employees, make them a priority every week with the goal of improving their performance.

7. Continuous learning is a commitment

You must make a commitment to improving your skills and capabilities. Why should your employees learn if you aren’t constantly learning? Your team will follow your example if you lead by example.

Last Thoughts

Learn to tailor your business coaching skills. Your advisor will help identify any gaps and help you to develop the skills you need.

Spend your time growing your business. Sometimes, you may not have the time or resources to create something that was discussed during a meeting. Your advisor and you can agree to use impact hours. This allows your advisor to build tools, systems or a specific deliverable prior to your next meeting. This will allow you to get them in the business more quickly.

Your concerns and ideas are important. You might not have someone to bounce ideas off when running a business. Your advisor can be a friend to exchange ideas and get the outside perspective you need to make informed decisions. It’s business therapy.

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