Resolving Conflict With Easy Steps
Resolving Conflict With Easy Steps
Strong feelings can lead to passion, advocacy, and the willingness to work hard. However, strong feelings can lead to conflict with others, especially when they are shared by friends or with peers with different opinions. For people who aren’t able to solve conflicts, it can lead to fighting and arguments. It can also lead to problems with staff and employers, as well as frequent disputes with peers and even physical fighting.
Here are 7 steps to resolve a conflict
Step 1: Confirm that you want to talk and agree to set ground rules
If the parties involved are not willing to speak, there will be no resolution. This is the first step. If you establish ground rules, the conversation can be productive. Ground rules can also help to create emotional safety. This allows each person to feel safe sharing their thoughts, even if it is difficult. These are some examples of ground rules:
- No interrupting
- Respectful living
- No yelling
- No cursing
- No insults
Step 2: Share your emotions and thoughts about the situation with others
Once you have established the ground rules, you can start talking about what happened. It is better to let one person speak about their views, thoughts, and feelings. Then the other person (or persons) can do the exact same. Each person should follow the agreed-upon guidelines. This is where emotions can still run high. One person may want to interrupt another. However, it is possible for everyone to express their views without getting into an argument by following the same ground rules. It will be easier to find a solution if each person is able to explain their position and remain calm and respectful.
Step 3: Identify the Conflict
This sounds easy, but it will help you find a solution. Although this step is easy to overlook, it is crucial. Once everyone has taken turns, you can begin to explain what you are trying to argue about. It would be worthwhile to spend a few moments to explain the argument in just a few sentences. Employees can easily get lost in their emotions. Arguments are an example of this. Employees can lose sight on the issue and get lost in their emotions. Simple language helps everyone focus on the problem. Perhaps you can even speak the conflict out loud and ask for everyone’s permission before moving on.
Step 4: Explore the options for resolving the conflict.
Everyone brainstorms during this step. The goal is to come up with solutions. There might be ideas, thoughts or other possibilities that could help you resolve the conflict. Some of these might require compromise. It’s still not the right time to reach an agreement. Keep your eyes open for possibilities. Simply have everyone clarify their goals. This is an important step in the process. This is a crucial step in the process.
Step 5: Come to an agreement on a solution
It’s time for you to reach an agreement after brainstorming. Discuss the best idea that makes sense in the context. You might find a solution that all parties can agree on. This stage allows you to review all options and come up with a solution.
Step 6: Describe the solution
After you have reached an agreement, speak out the solution. As you did with identifying the problem, it can be helpful for everyone to hear the solution.
Step 7: Choose the best time to evaluate the solution
Decide whether or not you need to reconvene before you close the discussion. This is a good way to assess whether the solution works or needs to be improved. You may have to revisit the discussion in the future depending on the circumstances to make any changes to the agreement. Set aside a time when you can all meet again to discuss the results of this solution.
Resolving conflicts helps to improve communication skills
Remember that conflict resolution is a great way for employees to develop communication skills. These skills are essential for employees as they move into adulthood. These skills are essential for employees as they begin to learn about friendships and relationships. The internet, social media and texting may seem like an easy way to avoid talking, especially in times of conflict. However, these steps can help employees learn to communicate clearly and effectively.
Without interrupting, listen to the words of others. Be objective. Ask open-ended questions so that each side can understand the other’s thoughts and feelings. Discuss all options and find solutions that will benefit everyone. Don’t feel pressured into deciding on one solution immediately. If necessary, seek out objective opinions from third parties.
This is the ultimate goal of a compromise that benefits both parties to some degree. Someone is losing if one side wins through aggressive behavior, or the other party gives up. This means that you will get results that don’t resolve the root causes of the conflict.