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Change Management for Business People

Understanding and Mastering Change Management; Unleashing the Potential of Transformation Initiating a journey, within a company extends beyond expertise alone. Successfully navigating the ” side” of change which involves gaining acceptance and active participation plays a critical role in determining success or failure. By employing communication strategies leaders can cultivate an environment that encourages collaboration […]

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Anti Harassment in the Workplace

Anti-Bullying, Harassment / David

Having an harassment policy is essential for any organisation committed to providing a safe and respectful work environment. This policy is designed to protect employees from all forms of behaviour whether its verbal or physical. It covers actions, like bullying, intimidation and humiliation. By implementing and enforcing such a policy organisations aim to create an

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Harassment and Anti-Bullying

Anti-Bullying, Harassment / David

Despite greater public awareness, workplace harassment and bullying remain prevalent. Employees can be subjected to aggressive behaviours such as verbal abuse or physical contact, resulting in profound psychological effects like anxiety and decreased self-esteem. Employers must take necessary steps to create a safe working environment for all staff members. Navigating workplace harassment can be complicated,

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Receptionist Roles and Duties

Customer Service, receptionist, telephone / David

What is a Receptionist? A Receptionist is a person who supports and facilitates things within the workplace. They basically help customers at the beginning, through telephone calls or face to face meetings. They interact with people and are the face of the business. The majority receptionists work in different industries, such as doctors, dentists, maybe

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Learning How to Manage Teams and Staff Members

Team Building / David

8 Essential Skills, for Team Management Lets talk about those we work with. Here are some pretend solutions for essential skills shown by those around us. 1. Empathy and Emotional Intelligence (EI); Recognising and understanding the emotions of your team members can significantly strengthen your connections with them. Remember that time when a manager noticed

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Why is Coaching and Mentoring Essential to your Business

Uncategorized / David

The Importance of Coaching and Mentoring, in Business Coaching and mentoring play a role in the business world offering benefits to individuals and organisations alike. Embracing these practices creates a relationship where businesses, mentees, their teams and mentors can all gain valuable experiences and insights. In the following discussion we explore the advantages that mentoring

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