Leadership and Emotional Intelligence

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Leaders Need Emotional Intelligence

coursedetailsEmotional intelligence, or EI, is your ability to manage and understand your emotions and those of others. A person with high emotional intelligence knows what they feel, how their emotions affect others, and what these feelings mean.

Why emotional intelligence is important in leadership

When the workplace explodes or negative emotions simmer below the surface, it is important to keep your cool. This can create a toxic work environment. Leaders with high emotional intelligence can help foster a culture in the workplace that isn’t toxic.

You need to think about the emotional side of leadership if you want to succeed. It is what allows you to manage stress, give feedback and work with others.

The tone for an organisation is set by its leaders. Lack of emotional intelligence can have far-reaching effects, leading to lower employee engagement and higher turnover rates.

For outstanding leadership, emotional intelligence is key

Leaders are responsible for influencing the company’s emotional state. So when they’re not effective, or when they set poor example of how they treat others, that trickles down through the company. This could lead to low employee engagement and high turnover due to toxic interactions among people.

Emotional intelligence is crucial for leaders. A leader who shouts at his staff when under stress is less likely to succeed than one who manages and assesses the situation calmly. It is a key leadership skill.

The first application of emotional intelligence to psychology was made by college students. It quickly became a topic of interest in leadership, management, human resources and organisational behaviour. Once we realised that success is not just about IQ, and that EQ may also be important, the popularity of emotional intelligence was established as a topic that can be used to help us in our work.

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The Four Components of Emotional Intelligence

Self-awareness: Leaders don’t often see the need to control their emotions. They’ve achieved their high-ranking position without having to do so, and their teams are scared to tell them. It is important for leaders to receive honest feedback. Some companies require executives to work on emotional intelligence as part their leadership development programs.
Self-management: Self-management means directing your emotions in a way that produces the desired behaviour. Sometimes that means preventing yourself from doing something. Sometimes it’s keeping you from doing something. Other times, it’s magnifying productive behaviour. Here is an expert tip: Set clear and measurable goals. This could be as easy as giving your full attention to someone walking into your office. Or as complex as removing your anger outbursts.
Social awareness: People who lack this skill are unable to see that social interactions require them to be more focused on the other person and not themselves. Because they are always thinking about the next thing they will say, they miss important cues.
Management of relationships: Your new insights can be used to motivate your employees. Researchers have discovered that leaders who are exceptional “almost continuously monitor the emotions in any setting they are in.” They can lift up people by simply walking into a room. He says that they are very skilled in how they interact with people. They give them hope and a commitment to the goal. That is true genius.

Additional Skills

Empathy: You can put yourself in the shoes of others. This ability will allow you to develop your team, challenge stereotypes, unfair assumptions, give wise feedback, and listen when your team needs someone to guide them through difficult situations. A leader who is compassionate creates a positive atmosphere that fosters team loyalty and mutual respect.
Soft skills: Social skills refer to the ability to make an emotional connection with communication. Leaders who have good social skills can communicate bad news and celebrate positive news in a way that inspires people to take action. High communication skills make leaders who are able to resolve conflicts and manage change diplomatically, which is appropriate for the sensitive nature of the situation.

Leaders can adapt by using emotional intelligence

Leaders must be able adapt to changes in their workplaces or within their roles as well as those of their staff members. At a job fair, President Xi of China stated that emotional intelligence would enable individuals to adapt more easily in society. This is logical. You can navigate the ever-changing world by understanding and managing your emotions. This will help you become a leader.

Organisational Benefits

Better team engagement: Negative attachments or zero attachment to their team leaders or teammates can cause disengagement and prevent them from maximizing the benefits of teamwork. Emotional intelligence recognises the team dynamic, and gives everyone a voice.

High performance results driven by high performance: Trusted employees who value their emotions and aren’t subject to the negative, unfiltered emotions from their superiors perform better, which ultimately leads to higher productivity and a greater bottom line.

Leaders with high emotional intelligence are more likely to be successful.

For more information on Emotional Intelligence for leaders contact our team. We would be happy to help design a tailored training session to suit your needs.

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