Improving Performance with Feedback

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Improving Performance with Feedback

coursedetailsFeedback refers to the process of giving feedback. This is a way to give constructive feedback to team members. Giving feedback fosters an open working relationship between the leader and the member. This allows each person to see their progress towards a goal.

A performance management program that provides timely and effective feedback is essential. It should be used together with the setting of performance goals. Employee performance will improve if they are given timely feedback on how they are progressing towards their goals. Employees need to be able to quickly see how they are doing, what is working and what isn’t.

Feedback can come in many forms: from managers and supervisors, measurement system, peers and customers, to name just a few. To ensure that feedback is effective, there are certain elements.

Feedback is an improvement tool. Feedback helps people shape their actions so they can better serve the needs of an employer, or team leader. A supervisor or manager must give feedback to their team in order to help them achieve their goals and adhere to company guidelines.

These are the elements that make effective feedback work:

  • Timeliness.

It is important to give feedback promptly. Give feedback when the team member is able to take immediate action to improve the situation.

  • Communicative.

Communication fosters collaboration. Communicative feedback is more effective than written feedback because it allows team members to ask questions and gain clarity.

  • Constructive.

Positive feedback is constructive and offers positive solutions. Don’t give feedback on tasks or actions that could be improved.

  • Specific.

It is crucial to give specific feedback so team members can understand their strengths and weaknesses. This helps them improve certain skills.

Feedback can improve performance

1. Provides direction

Feedback is a way to provide direction. It helps identify performance indicators and allows team members understand how they are progressing towards achieving a goal.

2. Motivates members

A productive team is one that is motivated. Giving feedback can motivate team members to achieve their goals and objectives. Feedback can help you understand your team’s strengths and weaknesses, which will allow you to motivate and build upon them.

3. Individual performance is improved

Feedback from the team can help each member perform better. The team will achieve more goals if everyone understands their role and what tasks they must complete.

4. Encourages engagement

Two-sided feedback is the best way to get effective feedback. Engaged team members are more likely to give feedback. Engagement leads to better team performance.

5. Collect employee data and examples.

Performance conversations were based on the opinions of managers. In today’s data-driven world that we live in, this shouldn’t be true.

Managers should have rich data about employees from multiple sources when approaching performance conversations. These data can help guide the conversation, and build a stronger relationship between employee and manager.

6. Take notes and prepare an agenda.

It is not fun to walk into meetings blindly. Performance conversations are no different. Managers and employees should have the opportunity to have meaningful conversations about performance. Both parties need to work together to create a shared agenda with notes and key points.

This will help relieve anxiety and allow employees to share their thoughts and prepare for meetings. Employees can also adjust the agenda to suit their needs. Managers can listen to employees and not lecture if they are encouraged to bring up topics.

7. Set expectations for your employees.
Sometimes, it can be difficult to have performance conversations. These meetings are useful for determining why or how to help employees achieve their goals and objectives. To get off to a good start, agree on the expectations for the meeting.

Here are some tips:

  • An employee must first understand their role in the preparation of the meeting. The employee should read the agenda and add any topics they would like to discuss.
  • They also need to know when and where the meeting will be held.
  • Second, employees need to know what they can bring to the meeting. This includes information that could be referred to or pulled in the discussion by the manager.
  • Employees should be clear about their roles after the meeting, and what their manager’s plans are to assist them.
  • Managers and employees must have a common understanding of what high performance looks like. Managers should be clear about each employee’s role, and how the company views their contributions. Your employees will feel confident and not confused when they review their performance.

8. Reflection on the past, but focus on what lies ahead.

Traditional performance reviews are focused on past performance and behavior. Although acknowledging past performance is important for future performance, it’s not the main focus of traditional performance reviews.
Employees should have the opportunity to correct and address their performance in real time and see how their work is aligned with organisational goals.

Last Thoughts

You can make your feedback count by how you approach giving performance feedback to employees. If you don’t provoke a defensive reaction, your feedback can make a big difference.

Employees are more likely to react defensively to negative feedback than to positive feedback. This is because they tend to take feedback personally, and not professionally. This can hinder your ability to help employees improve their performance.

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