Conflict Resolution Training
Professional Training. Short Courses and Courses. Australia Wide.
Getting Along in The Workplace
Conflict is an unavoidable fact of life. We see it everywhere; in our homes, in business, at work, and in any establishment and organisation. This is what makes dealing with conflict such an important and integral part of getting along in the workplace. Gaining knowledge pertaining to how to work with conflict, as well as gaining new skills and learning new techniques to aid in conflict resolution, will prove to be valuable in helping any workplace transcend current standards. This particular session is ideal for anyone wanting to gain the skills and master the art of conflict resolution or dealing with difficult people.
Anyone in the organisation, from the frontline staff to the managers, will be able to benefit from an expanded knowledge and understanding of conflict managements and, as a result, will be able to make a more effective contribution to helping everyone get along in the workplace. This session can be applied in any form or style. Conflict is universal and every workplace has its fair share of internal conflict. How your team handles and resolves conflicts will depend on their knowledge conflict management techniques and can either have a positive or a detrimental effect on your organisation and can impact the image and reputation of your company. This session will greatly assist and equip your team to be able to act professionally under stress and pressure.
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Objectives for the Conflict Resolution Training
During this session, employees will learn:
- How their attitudes and actions impact others
- New and effective techniques for dealing with difficult people
- Coping strategies for dealing with difficult people and difficult situations
- The Way to identify times when they have the right to walk away from a difficult situation
- Techniques for managing and dealing with anger
- Custom training options available for adding to your own team training
Conflict Resolution Training Summary
Conflicts are inevitable in life and the same is true for the workplace. Conflicts and disputes are sure to occur in an organisation whether or not it’s large or small. This is why having the knowledge and the skills necessary to quell conflicts in the workplace before they do irreparable damage is of paramount importance. Regardless of the severity of the dispute, it’s of utmost importance that an organisation should detect and tackle the issue in the most effective and professional way possible by using the various techniques and strategies which will be provided by this course.
In this session, the knowledge, skills, and techniques required to resolve conflicts in the workplace in a quick and efficient manner before they become an actual threat to the organisation will be provided. Here you and your team will be able to gain new skills and learn new methods that will enable you to take control of otherwise difficult situations and help your organisation grow as a result. The natural byproducts of this specialised training will include your team feeling more empowered, less stressed, and more confident and able to approach conflicts and disputes in the workplace. The end result this course is a team that will be able to resolve conflict almost as soon as it starts and be able to focus on propelling the organisation forward and to greater heights instead of squabbling over smaller, less important issues.
Offering professional training in Melbourne, Parramatta, Gold Coast, Brisbane, Sydney, Adelaide, Canberra, Perth, Darwin